Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?At Genesys, we create amazing experiences; we are at the forefront of cloud platform solutions and get the opportunity to explore modern technologies while developing solutions for our customers and teams. We constantly learn from our peers and grow as a team and a platform. If you are looking for a position where you can demonstrate your engineering and testing skills while also constantly learning, keep reading and hear more about what we have to offer! What this role is: As a Software Developer in Test, you will be designing test strategies for new features developed for our ever-growing Genesys Cloud Platform. You will spearhead the testing effort as a member of a cross functional team including Product Management, Development, UX, and Documentation. Responsibilities include understanding the architecture and design decisions, defining and implementing new tests and automation, evaluating the end user experience, and advancing the overall quality of the feature. What this role isn’t: It is not just executing tests or maintenance of test jobs and pipelines, and is not a pure automation role, but one focused on a holistic approach to quality: manual, automated, accessibility, security, performance, scalability. This role isn’t narrowly focused on one service and one team, but an opportunity to collaborate with multiple teams distributed across the globe. What you will bring to the table: We are looking for someone who is excellent technically, but also a skilled communicator. You will coordinate with talented peers to identify risks and design solutions to mitigate them. After learning our product and process, you will contribute code to a shared automated testing project that includes tests executed daily and in multiple deployment pipelines. You will be able to recommend and prototype new tools and techniques to help us optimize and evolve our processes and apply your skills to guide junior team members and provide input and feedback to peers. Some details about what you will do: Participate in charter meetings and collaborate with Product Managers and Developers to understand new feature intent, scope, and roadmap. Review design and architecture, and evaluate risks and the scope of testing required. Develop a test plan and strategy with delivery team to ensure appropriate test coverage Estimate the testing effort and time required to deliver new features Design and implement new automated tests for APIs, UIs, and service architectures. Coordinate exploratory testing and participate in bug hunts to gather feedback on user experience Maintain automated test jobs in our TestNG based framework by triaging failed automation test executions in our Jenkins pipelines and report defects and make fixes/updates to test code Participate in Design and Code Reviews to provide feedback to other engineers and improve our testing framework Mentor more junior members in software designRequirements: 5+ years of experience in professional software testing Experience with: Object oriented programming with Java or similar Jenkins or equivalent CI/CD tools Designing test plans for cloud software Test frameworks such as TestNG or JUnit REST API testing (functional and automation) Build tools such as Maven or Gradle Version control such as git Pluses: Knowledge of Amazon Web Services (AWS) such as EC2, S3 and Lambda Experience with Sumo Logic, New Relic or other monitoring tools Experience testing microservices and end-to-end usage of them within a multi-tenant cloud application #LI-AR1#remoteCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $98,150.00 - $203,850.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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