Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Job Description – Senior/Lead Software EngineerGenesys Cloud hosts thousands of customer organizations with over one million users, and we’re growing exponentially! The Genesys Cloud Outbound Digital Team develops and maintains the microservices that provide the digital campaign functionality of the platform, and our rapid growth means we need to grow the team. We take security and stability seriously, so we're looking for someone who is committed to high standards of data protection and privacy, who knows how to build rock-solid infrastructure, and who can work with other dev teams to deliver new features that delight customers.Major Responsibilities/Activities:Develop and deploy highly-available, fault-tolerant software that will help drive improvements towards the features, reliability, performance, and efficiency of Genesys Cloud.Work with development partners to shape the architecture, design, and implementations of new and existing systems to enhance their reliability, performance, efficiency, and scalability.Design and implement major changes and new featuresIdentify bottlenecks and problems throughout the infrastructure.Actively review code, mentor junior development staff, and provide peer feedback.Collaborate with engineering teams to identify and resolve pain points as well as evangelize best practices.Troubleshoot production issues and come up with solutions as required.Understand & comply with PCI, HIPAA security and privacy laws.About You:Experience developing applications using JavaExperience with REST-style web services and frameworks, especially Spring BootExperience developing / managing / working with CI/CD pipelines.Strong understanding of AWS and networking concepts.Ability to rapidly learn new software, frameworks, open source tools and development languages.5+ years software development experience.Bachelor’s degree in Computer Science or related work experience.Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $98,150.00 - $203,850.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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