Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Our internship placements are planned to commence in early January 2024 and run until the end of August on a full-time basis. Location: GalwayWorking arrangement: Office based or hybrid (2-3 days per week) at our HQ in Galway City. We can support fully remote internships for some of our positions.Summary:We have open positions for enthusiastic undergraduates to work in the Genesys Cloud Product Security & Compliance team.This will afford you an opportunity to work on all aspects of security and compliance within an agile work environment developing cloud contact software.Genesys is changing how businesses communicate with their customers using a micro-service architecture, based primarily on Java and Python, and hosted in AWS. It is the function of our team to keep our customer, company and employee data safe, and to prove it to third-party auditors.We can offer internship opportunities in the below areas:Audit Operations:You will be learning about the implementation of technical safeguards protecting data within the cloud. Sitting in on technical walkthroughs with external auditors as SMEs give detailed demonstrations of how we protect the data within our environment.You will be assisting the Product Security team to streamline our internal processes. This is not strictly a coding position, but you will be writing some Python code, as well as internal documentation.Security Operations:You will participate in access lifecycle management, hunt for external threats, perform vulnerability management functions, and communicate regularly with teams from all Genesys’ business units.While this is not a coding position, you may be writing code. This is not a DevOps role, you will be in the software delivery pipeline. This isn’t a cloud engineer position, however, you will be in the AWS console and using the SDK.What we look for in you:You will be an under-graduate of an Information Security Degree or an equivalent relevant course1.1 or high 2.1 honours results for the first 2 years of a relevant degree course.Successful candidates must be able to demonstrate enthusiasm for all aspects of computing with some knowledge of the Linux shell and shell scripting.Enthusiasm for one or more of Java, Python, JavaScript.Note: It is more important to have the ability to learn and grow than have the specific match to technologies.How the hiring process works if your application is selected:If this sounds like you, then we would love to hear from you. You can submit your up-to-date CV through the application link.A 30-minute zoom interview is scheduled with you and the hiring manager to tell you a bit more about Genesys, the available intern position, followed by a discussion about your background & interests.To prepare for this interview, we would recommend brushing up on your course theory to ensure that you are comfortable talking about your project work and studies.A member of our Talent Acquisition team will be in contact with feedback. If you are successful in securing an offer for one of our intern positions, a member of our team will discuss this with you.Finally, You’ll get started with us in January!If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
View Original Job Posting