RMA Production Manager

Company: NVIDIA
Company: NVIDIA
Location: Hong Kong, STP
Commitment: Full time
Posted on: 2023-09-08 05:56
NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.What you’ll be doing:Serve as a liaison between Contract Manufacturing/Repair partners, and NVIDIA teams – Engineering, Quality, Procurement, Logistics, and Planning, FinanceEstablish and maintain Service Level Agreements with Service Operations partners, critical metrics to supervise performance, and lead Operations Reviews.Collaborate with engineering and quality teams to implement required repair processes and compliance audits.Collaborate with Planning and Procurement to ensure supply chain readiness for new service offerings and ongoing build plan at CRMs.Run and own all business aspects of repair at specific site(s) including – 1) Order Book Management (Repair Factory Planning); 2) Repair Execution ; 3) Inventory Management and 4) Cost ManagementHandle technical areas of repair process such as – finished goods Quality, yield management, Engineering Change Order Management, Approved Vendor List management and capacity utilization management.Be a champion of repair efficiency leading to the best quality repair output with continuous improvementWhat we need to see: Bachelor's degree or above.10+ years of hands-on experience in operations and execution of technology-related products, optimizing the triple constraints of cost, quality and delivery5+ years working experience as a project manager in product development, NPI, or related engineering fields8+ years proven experience working in reverse logistics, including operations, logistics, and preferably repair involving both in-country and international sites and teamsDemonstrated excellence in managing cross-functional relationships, e.g., suppliers, factories, and operations.Strong background of factory performance in OEM Servers, PCBA or other related operations including SMT, system integration, and test etc.Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
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