The Senior Product Manager (PM) for Technology Analysis, is the “CEO” in charge of discovering, developing, and growing new analytical solutions for portfolio analysis for IP leaders and investment decision makers. The PM will be part of the larger Patent Intelligence, Search, and Analytics product team, collectively growing Clarivate’s solutions to support corporations, law firms, and government patent and trademark agencies in developing, protecting, and investing in their intellectual property. The PM will be working in a team helping customers set their IP strategy alongside the Innography platform team. They will be addressing business of IP challenges such as optimizing portfolio monetization and identifying technology growth opportunities.The successful candidate must possess strong customer engagement, strategic, leadership, analytical, communication, and technical skills as they lead, and partner with, their teammates to solve clients’ problems.About You – experience, education, skills, and accomplishments and what will you be doing in this role? 5+ years in a product management, product owner, or related role interfacing with customers and products. At least 2 years working with a customer-facing, cloud-based, Software-as-a-Service vendor, including the following experience:Create compelling visions and directions for a productSetting a vision and north star outcome for the use case and problem that you ownAligning with buyer and customer needs to set a product strategyDriving the setting of product objectives, OKRs, and KPIs that align with customer valueWorking backwards to identify pathways and milestones to identify MVPs and versions, and advance the current product forward, wherever it may be in the product lifecycleCompleting all of the bullets above utilizing customer and market data that has been gathered and analyzedExecute an outcome- and impact-driven product development cycleNurturing deep customer engagements and relationships to draw out and validate market insights and problemsPartnering with consulting or services businesses to source new ideas, refine user requirements, test prototypes, and automate manual tasks via your solutionsEngaging with a multi-functional squad to identify hypothetical solutions and bring forward constraints related to value, experience, feasibility, and viability.Leading rapid experimentation and data-gathering to address risky assumptions in discoveryLeading rapid MVP build and iteration towards achieving product-market fit and scaled growthRefining and iterating on features and solutions constantly, leveraging customer and community feedback throughoutPrioritizing a roadmap of epics to represent the best possible opportunities to solve strategic objectives for customers and drive KPI targetsManaging a prioritized backlog of tickets to define the squad’s development activities, including writing user story tickets with acceptance criteria, logging bug tickets reproducible and expected behaviors, and grooming and planning tickets with the squad as part of sprint cyclesProviding context and clarification to the squad as tickets are groomed, executed, tested, and acceptedSharing key user stories and efforts in development with relevant GTM and customer support teams to help them communicate and drive adoption of new enhancements to customer communitySharing and celebrating key customer and product milestones with all cross-functional partnersLead and partner with a multi-functional squadDriving team-building efforts for the cross-functional development squad to increase levels of trust and communicationEstablishing with the squad a strong chemistry and cadence for development, cognizant of the business goals and the team’s strengthsForging a strong relationship with the tech and UX leaders on the squad to jointly steer the squad towards continuous improvement and successAchieve commercial goalsSetting and achieving commercial growth targetsJoining sales calls and thought leadership opportunities to represent the strategy and direction of the productAdditionally has:Strong empathy and organizational awareness to build relationships internallyStrong presentation skills to communicate concise messages to managers and stakeholdersStrong analytical skills to crunch data about your productDesiredExperience working with Intellectual Property (IP); i.e. patents and/or trademarks.Experience in data analytics and development of compelling visualizations to deliver insight and repeatability.Experiencing developing or supporting software for Business Development, R&D Leadership or Portfolio Managers.Experience with the Salesforce CRM.Expert knowledge of Tableau, SQL and PowerBI (or similar analytics tools).EducationBachelors or master’s degree in: computer science, business, finance, economics, analytics, or law.Preferred: MBA or related disciplineAbout the team This role will work within our IP segment reporting into the Director, Product Management working as part of a team of 3 Product Managers.Hours of work Full time role, hybrid, 2-3 days' per week in the London office.At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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