We are looking for an Associate Content Editor to join our team. You will be responsible for analyzing, creating, and delivering content that enhances the research value to customers, within content, product, and master policy guidelines. You will also be responsible for the enrichment and curation of high-quality content sets. If this sounds like an opportunity you are interested in, then we would love to talk to you!About You – experience, education, skills, and accomplishmentsBachelor’s degree in library sciences, Business, Liberal Arts, Computer Science or related field; OR equivalent work experience1 + years of experience working with aggregated content (in all holdings formats) including and understanding of rights and implications for distribution1 + years of experience working in a complicated technical environmentIt would be great if you also had...Experience working on projects or work tasks with competing business priorities with ability to consistently follow through on commitments against aggressive schedulesAbility to maintain, create or contribute to appropriate written documentation such as problem statements, business requirements, functional specifications, and project support documentationExcellent researching and problem solving and troubleshooting skills, including the ability to analyze, compare, evaluate, reconcile, and order data. •Experience using search queries to do topical research. •Ability to negotiate alternative approaches, make decisions and positively influence othersAbility to understand the function of logical data sets and rational database structuresProficiency using Teams, Adobe, Power Point, Word and ExcelUnderstanding of serials cataloging standards, understanding of controlled vocabularies, thesauri, taxonomies, and metadata enhancementMaster’s degreeExperience working in a scrum development environmentWhat will you be doing in this role?Respond to customer inquiries regarding content inconsistencies and issuesTake ownership for productive and timely customer and vendor communicationsSet up content sets for new customers/partners according to distribution rights and contract stipulationsAssure the timely delivery of content against self-established or externally driven delivery datesProvide direction to internal technical and product staff to fill contractual obligationsInteract with technical tools to set up and sustain content distribution to customers and partnersMonitor automated processes and report anomalies and issuesSupport continuous improvement of processes and systems across the organizationAdapt processes and procedures to meet changing business requirements and customer expectationsProactively identifies procedural and systematic issues and implement changes that will support business goalsContribute to financial and data set discussions with the business to facilitate their efforts to pursue new content partnersProvide input and direction on department Content Quality Assurance work as assignedAbout the Team You will be working in the A&G sector. Externally you will work with Academic Researchers, Institutions and Universities. Internally you will work with Dissertations Content Publishing and Product Management, Ingestion, and Partnerships. The team has 6 people on it, including: Team manager of Content Editing, 3 Senior Content Editor (quality and customer communications / Dissertation Harvest Ingestion and Publication Management / Records and Reports), and 2 Content Ingestion Analysts (Ingestion, Customer Aggregation and Liaison / Print and Copyright management, PDF print prep and accessibility specialist). Hours of WorkFull time, permanentAlthough duties are typically performed during normal business hours, occasional off-hours may be requiredClarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled
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