You will be responsible for leading a team of Account Directors responsible for growing our largest U.S headquartered Customer relationships within LS&H. Clarivate believes, to be successful, we must align ourselves to best serve the needs of the Customer and, as such, this team would be responsible for selling across our portfolio of SaaS products and consulting services targeted at R&D, Portfolio Strategy and Commercialization personas. A strong renewal base is accompanied by an expectation to upsell and cross-sell new services and solutions. You will be required to leverage strong facilitation and communication skills as well as collaboration with Customer Success, Solution Specialists and Product Management teams to serve these Global Customer relationships.About You – experience, education, skills, and accomplishmentsAt least 7 years Sales Leadership experienceAt least 10 years of relevant experience selling into Global Customers in the Pharmaceutical industryAt least 2 years of selling multi-million deals, including complex data and business intelligence solutionsIt would be great if you also have . . .Proven track record of developing skills and behaviors of senior Account ManagersWhat will you be doing in this role?Meet assigned New Business, Retention & Total Business Team targets and other Performance KPIsCollate, pressure test and deliver on Forecasts to the businessSet an ambitious vision, plan and strategy to achieve material growthMotivate and lead your Team to deliver on this planRecruit, onboard and train new talentParticipate in Customer meetings with key Decision Makers and InfluencersCoach the team to:Develop a high level of customer intelligence and knowledgeIdentify the customer’s key business questions and use casesOperate and influence within a matrix operating modelPartner with Customer Success, Product and Marketing teams to optimize the customer journey with Clarivate.Work with Consulting Partners and subject matter experts to identify opportunities.About the TeamThe LS&H Major Customer team prides itself on its customer focus, teamwork and execution. The diversity of experience and ideas creates an environment that stretches those within the group to learn, develop and raise the bar. We are accountable for our own contributions to the team’s success yet also rely on, and trust, others around us to perform.Hours of WorkThis is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed. This is also a hybrid position working in the office or at a client site 2-3 days a week.Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled
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