Sales EngineerEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.ResponsibilitiesTechnical Consulting and Sales SupportIdentifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutionsUtilizes understanding of Equinix products and services to deliver pitch on Equinix solutionsAnalyzes situations and data on problems of moderate scopeProvides full support for small to mid-size customer meetings and toursSolution Design and DeliverablesProvides technical solution design expertise to all assigned Sales account executivesExercises judgment within defined practices and procedures to determine appropriate solutionSupports RFI/P/Q preparation as requested by Sales RepresentativesDevelops all deliverables for the customer with occasional oversight from Sales Engineering Management and/or peersCustomer ServiceCommunicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writingSupports pre-sales efforts for all company products and servicesProvides good technical support in sales presentations, customer meetings and trade showsBusiness and Market ExpertiseDemonstrates a basic understanding of Equinix data center, Network, and Cloud products and servicesPossesses basic industry knowledge and familiarity with the competitive landscapeCollaboration / CommunicationAssists sales teams in efforts to earn new business and maintain existing customer relationshipsCollaborates with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-salesActive participant in cultivating positive culture on the teamDemonstrates basic presentation skillsTeam LeadershipProvides feedback on various business opportunities and issuesQualificationsMinimum 1 year in customer facing experience in IT industryAbility to speak fluent English/MandarinBasic proficiency in Korean (Read/Write) will have advantageBachelor's degree in Engineering or IT preferredEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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