Network Operations Center Service Engineer (Military Pathways Programs) HybridEquinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 25 yrs of consecutive growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.Are you a military service member within or nearing your separation from active duty? If this is you, then Equinix has a unique opportunity to help kick-start the next chapter in your professional life.We are accepting applications for our very own DoD SkillBridge Internship Program, which is a cutting-edge initiative designed to link our nation’s warfighters to the best employment opportunities available as soon as possible in their transition process.Job SummaryResponsible for monitoring equipment spread across multiple sites and will require the ability to identify, prioritize, and resolve issues as they come up while keeping the relevant stakeholders informed as needed.ResponsibilitiesTroubleshooting· Troubleshoots network problems and outages and provides Level 1 Network support· Actively works in performing network monitoring and creating solutions that allow proactive network monitoring· Provides feedback and edits published checklists for L1 triageSustaining Operations· Monitors network devices, software health and network tools health checks· Monitors the network tools and reports any device or software outages, prioritizing the issues· Creates and reports tickets for events and incidentsService Delivery· Performs Network Service fulfillment for quote to cash transactional tickets for all network and datacenter products (Interconnections, DCIM etc.)QualificationsMust meet all eligibility requirements outlined in DOD Instruction 1322.29 and NAVADMIN 222/15. Required· Official TAD/ TDY Orders to Equinix for the period of the internship Required· Good time management habits, ability to multi-task, to sustain focus on long tasks.· 4 or more years of experience in this field but in military serviceAbility to communicate thoughts and technical ideas.· Approved SkillBridge or Military Spouse Fellowship for a minimum of 120 daysThe targeted pay range for this position in the following location is / locations are:
• San Francisco, CA / Bay Area: $78,000 to $124,000
• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $72,000 to $114,000
• Colorado, Nevada, Rhode Island: $65,000 to $103,000
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
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