Senior Sales Transaction Administrator

Senior Sales Transaction AdministratorEquinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 70+ quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. Job SummaryThe Senior Sales Transactions Administrator handles administrative tasks for account executives and sales representatives related to all transactional requests, and acts as a SME as it relates to all department process and procedures.What you’ll be doingTransactional ProcessingMonitors and manages quote request queuesIs responsible for the creation of New, MACD, Amendment, Renewal, and Termination quotes and service ordersValidates quoting info provided by Account Executive for non-standard quotesFollows up directly with AE on any clarifications or additional info requiredIs responsible for accurate and timely creation of all assigned quote requests, including initial quotes and revisions to existing quotesEnsures any/all non-system-managed approvals are properly obtained before quotes or other legal documents are released to customersMaintains complete and expert process knowledge and has the ability to coach/mentor junior QSS team membersContributes to RPO discussions, functional design & business requirements documents as requiredData ValidationEnsures that all requests are processed accurately as per the requestIs required to investigate data issues related to specific transactionsWorks on larger data investigation activities in order to correct database issuesService Order Validation & ConfigurationMaintains complete and expert process knowledge and can coach/mentor junior order management team membersContributes to RPO discussions, functional design & business requirements documents as requiredAssures accuracy of sales engineering specifications as per CRD documentationMaintains the ability to work all OM configuration requests from their respective queue within established SLO'sContributes in secondary responsibilities outside of pure order management tasksTakes on large project work and support all external requests related to established processConfigures orders in the system "as-designed" and ensure work order creation and fulfillment datesCoordinates all in-flight service order changes/requests as neededWorks in unison with the training resource to ensure that all processes and documentation is accurate and up to dateWhat we’ll expect from youExperience preferredBachelor's degree preferredAdvanced English is a mustIntermediate Spanish is desirableWhy Equinix Equinix is an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.