Director, Managed Service Provider Product ManagementEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents – and counting! A leadership role at Equinix means you will drive and collaborate on work that impacts the world. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. The Role We are seeking an accomplished and forward-thinking Director of Managed Service Provider Product Management to lead our strategic initiatives to enable Equinix MSP partnerships, create innovative use cases, and enhance the value proposition of Equinix Digital Services products to our Managed Services Partner ecosystem. The ideal candidate will possess an in-depth understanding of managed service provider market and solutions, a proven history of building technologies and enabling MSPs to build services on third-party software platforms, and a dynamic ability to foster collaboration across diverse teams. Responsibilities: Identify and assess product, APIs, and technical enablement requirements for MSP partners aligned with our product roadmap, addressing any product gaps effectively. Collaborate with MSPs to conceive and develop new use cases and product features, elevating the competitive advantage of our offerings. Spearhead the creation of compelling business cases for MSP product development, highlighting potential benefits, ROI, and strategic alignment. Engage closely with product teams to comprehend the technical aspects of partner services and ensure seamless integration with Equinix offerings. Collaborate with cross-functional teams to ensure joint product development and alignment of roadmaps, fostering continuous innovation and market differentiation. Monitor and evaluate partner performance, monitoring key metrics and outcomes to ensure alignment with goals and objectives. Stay attuned to industry trends, competitive offerings, and emerging technologies to identify fresh partnership opportunities, bolstering the competitiveness of our products. Skills and Attributes: Bachelor's degree in an engineering or technical discipline; MBA or advanced degree is preferred. A minimum of 10 years of distinguished experience in product management, and technical business development within the managed service provider and technology domain. Demonstrated proficiency in identifying, negotiating, and successfully managing strategic technology partnerships. Comprehensive understanding of managed service provider technologies, market dynamics, and evolving customer demands. Exceptional communication and interpersonal skills, adept at fostering robust relationships with partners and internal stakeholders. Analytical mindset with a keen ability to evaluate market opportunities, analyze data, and make well-informed decisions. Track record of crafting compelling business cases, conducting ROI analysis, and delivering persuasive presentations to executive leadership. Strong technical acumen to grasp intricate technical concepts and seamlessly facilitate product integrations. Proven project management acumen, proficient in steering multiple initiatives concurrently and driving them to successful conclusions. Collaborative and team-driven approach, skilled in effectively collaborating across departments and functions. Innovative and proactive spirit, eager to pioneer new opportunities and drive continuous innovation. Join our team as the Director of Managed Service Provider Product Management and play a pivotal role in shaping our partnership strategy, propelling product innovation, and delivering unmatched value to our valued customers. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.The targeted pay range for this position in the following location is / locations are:San Francisco, CA / Bay Area: $179,000 to $304,000California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $172,000 to $293,000Colorado, Nevada, Rhode Island: $159,000 to $271,000Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:USA Benefits eBookEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
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