Project and Program Senior Manager

Project and Program Senior ManagerEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryManages the successful delivery of projects & programs in service to the Data Center site operations team and customers. Is responsible for execution and implementation of globally and locally defined programs/portfolios. Responsible for effective management of time, money and human resources to define, implement and operationalize global, regional and local projects and programs. Scope predominantly is capital focused but may include other Opex and administrative programs.ResponsibilitiesProvides management and direction across team, and ensures the team's growth is in alignment with business needsSets functional and development objectives for team membersEnsures and develop further needed Stakeholder ManagementCreates and drives stakeholder communications and manages any escalationsResponsible to achieve highest customer satisfactionCommunicationsIs responsible for overseeing a team who has multiple and broad communication responsibilitiesIn tune with executive communication needsChallenges the team and others on finding a balance between effective communications whilst pragmatic with volume, frequency and/or contentRisk ManagementActs as escalation point within the teamChallenges the team to ensure lateral thinking and information is fully analyzed to achieve resolutionWhere necessary may refer and escalate outside of the immediate teamProject/Program DeliveryProvide regional and country teams with support with implementation and delivery against global processesDelivers policy and process that supports on time, in budget and with required high qualityDrives direction of strategy and ensures alignment to business needsResource Management (people, finances etc.)Partners with leadership to set KPI's and metricsInfluences, defines, and effectively communicates project management methodology and its application to customer solutions, customer orders, capital / infrastructure projects and company programsLeadership Characteristics of The RolePrevious experience working within a matrix type of organization/global environmentDemonstrates and instills the Equinix culture and valuesQualificationsTrack record of influencing and collaborating with senior business leadersStrong Program Management background, (certification preferred)Full mastery of standardized program / project management tools and practicesExtensive knowledge of the processes and systems that underpin the data center business and more specifically the Equinix way to operatePrevious experience with Customer Projects (Cage & Strategic/GAM Customers)Previous experience with Infrastructure Projects (Cyclical Replacement / Upgrade) e.g. less than $10Mil (UPS, Chiller, CRAC, Cabling backbone, etc.)Previous experience with Company-wide Programs execution / implementationPrevious experience with Vendor Cost Management & Costing Support to Sales e.g. Cabs, Cage build, Security, Cabling infrastructure, and custom requirement(s), excluding Facility R&M & Utilities costSkills And AttributesExhibit overall strong business acumenKnows how to organize resources to effectively managed concurrent requests from an array of customers (internal and external)Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.The targeted pay range for this position in the following location is / locations are: • San Francisco, CA / Bay Area: $143,000 to $235,000 • California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $137,000 to $225,000 • Colorado, Nevada, Rhode Island: $124,000 to $204,000 Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link: USA Benefits eBookEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.