Sales Transaction Coordinator

Sales Transaction CoordinatorEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryThe role is based in Warsaw office and the job is performed in hybrid model. Person employed as Sales Transaction Coordinator will be part of Order Management Team and perform the key functions of orders queue management and configuration of orders for Equinix products and services. Order Management is one of the key stages of the Quote to Cash process. The role will perform daily duties including inbound queries, ticket management and team representation at meetings. Sales Transaction Coordinator will be responsible for service request and order management including validation, configuration, submission, inflight changes and cancellations of orders. The role will have a close working relationship with multiple internal teams, such as Quote Support, Sales Reps, Customer Support Managers, Sales Engineers and Fulfillment Teams in order to ensure timely and successful progress of orders to fulfillment and billing.RequirementsExperience in Customer Support Organization / Sales Support Organization / Order ManagementHigh level of computer literacy (internet browsers, file management, communication tools)Expertise in MS Office is essential (Outlook, Excel, Teams, Word, PowerPoint)Proven track record to build and develop relationships through usual communications methods with a Customer-focused attitude and approach to dealing with other departments and teamsExperience in working as member of a team in a large organizationExperience in cooperating with multiple departments to resolve issues and deliver solutionsStrong attention to detail with a high degree of accuracyTime management skillsBe highly adept at problem solvingProficiency in English – written and verbalCommunicative Polish and any other language would be an assetSiebel, Salesforce, ServiceNow expertise is a plusQualificationsProven years of experience preferredBachelor's degree preferredEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.