Digital Marketing, Program Manager

Digital Marketing, Program ManagerEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. Job Summary Marketing Program Management is the backbone of Global Marketing at Equinix, enabling our teams to operate as effectively and efficiently as possible and ensuring seamless end-to-end delivery of our digital marketing efforts on the dot com. We lead Equinix digital marketing efforts and are responsible for defining and implementing process and governance, along with stakeholder management. Who an Associate Digital Program Manager is: As an Associate Digital Marketing Program Manager, you will be tasked with building out timelines and process across the marketing team to break down barriers and improve marketing output. You're an expert at stakeholder management across all levels, documentation, and creating agile, efficient and scalable projects. You thrive in an "all hands on deck" environment and are able to operate at a high pace and across multiple teams.ResponsibilitiesPlanning Plans through collaboration across functional teams to create simple business cases and independently collate project plans with an appropriate planning toolStakeholder ManagementAnticipate and creatively solve challenges proactively by identifying and working with teams to mitigate conflicts and resolve issuesMaps out stakeholder lists, consult on stakeholder requirements and pro-actively manage stakeholders needs and seek feedbackEscalating only to resolve complex stakeholder issuesWorks with a number of stakeholders that may include regional/global stakeholdersCommunicationsBuild and manage relationships through open and consistent communication to establish and maintain trust including setting and managing expectationsThink beyond the silos and naturally tailor your communication based on the audienceCollaborate and work with assigned business leads to understand strategic plans, align on needs, and lead the team through executionUses consistent tools, templates and requires minimal feedback on messages delivered to audiencesRisk ManagementRisk and issue management, planning and responses are identified at an appropriate level for the project complexity and risk management Captures risks and proactively puts plans in place to mitigate exposure to risksProject/Program DeliveryResponsible for the delivery of projects across multiple functional groupsResource Management (people, finances etc.)Produces resource/cost plans and estimatesTracks costs to plan, and manages changes to plansWith support will remediate issues with external suppliers and contractorsCustomer Care (For employees working in Customer Care and Experience)Manages complex customer deployments involving cross-functional teams, sometimes multi-site and multi-regionalCreates and communicates with customers using detailed project plans with unique milestones and overall deployment schedulesEngages and directs cross-functional internal stakeholders on project team and holds them accountable for meeting commitmentsHas a fundamental technical knowledge of all Equinix products/processesResolves issues and escalations independently (manager-assisted at executive level)Qualifications 5+ years experience preferredDiploma to a Bachelor's Degree preferredPrince2 Practitioner certification preferredExcellent written and verbal communication skills & comfortable communicating with all levels, including Sr. level leadersExcellent organizational skills & attention to detail a high sense of urgency, initiative, & proactive planningAbility to work in a fast paced collaborative team environment and maintain relationships with team and key business partnersAbility to think critically and solve problemProficiency in prioritizing and managing complex programs, channels and tactic mixLead a high volume of projects, under tight deadlines, working autonomouslyEquinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.The targeted pay range for this position in the following location is / locations are:San Francisco, CA / Bay Area: $89,000 to $142,000California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $82,000 to $130,000Colorado, Nevada, Rhode Island: $74,000 to $118,000Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:USA Benefits eBookEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.