Product Manager- Client Marketing

Job Summary:Product Manager -Client MarketingLocation:  London (hybrid)Division: Enterprise Products & ServicesContract Terms: Full-TimeTHE TEAMTicketmaster’s Client Marketing team leverages the largest database of live event fans in the world to deliver outstanding performance and return for clients through proprietary marketing products and services.THE JOB Our Client Marketing Product team at Ticketmaster is growing, and we are seeking a Product Manager. This is a great opportunity for someone looking for their next challenge in product. Working side-by-side with our talented engineers and other product managers, you’ll help define the next generation of Ticketmaster’s marketing products. The role sits within the wider Revenue and Demand team, which includes Marketing, Pricing, Distribution, & Analytics tools.The role will help build and scale a suite of products for live event marketers to build and deepen relationships with fans, alongside selling out shows. You will be building capabilities to support marketers – from planning to campaign execution and optimisation. As Product Manager, you’ll be responsible for the execution of critical projects, whilst contributing to the wider goals of the marketing product suite.WHAT YOU WILL BE DOINGHelp manage the entire product suite life cycle – influencing product strategy and direction; defining and prioritising product requirements, features and functionality; contribute to product roadmaps as well as recommend product direction.Lead product discovery for critical projects to resolve some of our clients’ biggest marketing challengesSpecify market requirements for current and future products by conducting market research and analysing site and feature performanceHelp manage feature development and product rollout including development of specs and acceptance criteria for user stories.Produce up to date and accurate feature documentation, both within the release cycle as well as in an ad-hoc capacityPartner with in-house teams including engineering, data services, marketing measurement, digital media and analytics to agree on strategy and product directionDevelop and track metrics for success, ensuring the team is clear on their objectives every step of the way. Ship stable products and scale them with a focus on quality. Our job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional projects and team support as needed.QUALIFICATIONSCouple of years of B2B product management experienceTechnical background is an advantageExperience in marketing/CRM products a big plusExperience in using JIRA, Confluence, and other product management and delivery tools.Knowledge of, or certification in, agile software development practices and experienceBachelor's Degree in related fieldMaster's degree preferredExcellent organization and time management skills.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Hybrid