Job Summary:Digital Marketing Specialist (CRM & Social Media) – Temporary RoleAs Digital Marketing Specialist (CRM & Social Media) your will support the execution of campaigns across Social and CRM channels. In this role, you’ll work closely and report to both Social Media manager and Head of Marketing.This is a non-permanent role due to finish the 31st of December.What this role will doPlan and execute campaigns for artists and tours in Social MediaHelp to provide best fan experience in the industry: monitor and respond to all fan questions and direct messages across our social media platformsCreate emails and segmentations, manage push alerts and browse pushDevelop a CRM testing program allowing the organization to know more about its fansSupport post creation for B2C and B2B blogsCommunicate with external agencies and manage requests, particularly ad hoc videosParticipate in special projects and perform other related duties as requestedWhat this person will bringBachelor’s degree in marketing, communication, or related fieldMinimum 1+ years prior experience working as digital marketing specialist or similar roleHands on experience with key social media platforms and posting tools including Facebook, Instagram, Twitter, TikTokAn exceptional ability to multi-task, stay organized, and self-manage tight deadlines and high volumeA positive, winning attitude, incorporating integrity, confidentiality and discretionAdvanced level of English and Spanish needed Additionally, we will strongly value:Experience with:Adobe Photoshop or graphic design softwareMicrosoft Excel or similarGoogle AnalyticsSprout SocialSalesForce Marketing Cloud or similar CRM ToolsLIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
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