Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOBLive Nation is looking for a passionate and detail oriented Director of Creative Operations with a creative eye to ensure that the Venue Nation creative factory is operating at optimal performance through streamlined processes, tools and communication. You will be the heart of venue creative production and workflows from intake to asset delivery, manage and mentor a team of like minded project managers, drive creative products, build client and creative team relationships, measure our successes, look for new industry leading solutions, achieve deadlines and provide top notch customer service. Most importantly… you must have fun doing it.WHAT THIS ROLE WILL DODefine vision, strategy, and roadmap for Venue Nation creative products, processes and capabilitiesDevelop new and thoughtful creative solutions to enhance creative asset concepts and productionDevelop, manage and streamline creative workflows for brand, food & beverage, Premium seat & sales, special events, experience marketing, onsite operations, content, executive, and central creative needsGain a deep understanding of venue creative tools and systems, identify, and fill product gaps and generate new ideas that support the efficiency of creative operations and ultimately drive the growth of the venue businessEnsure the venue creative factory is operating at optimal performance through streamlined processes, tools and communicationOversee a team of Project Managers and Coordinators - cultivate career growth and ensure that the team is aligned to the same goalsCollaborate with Venue Nation Creative team piers made up of graphic designers, creative directors, art directors, content creators, motion designers and editorsAct as the key point of contact for external creative production resources and vendor partners.Maximize production efficiencies and costsDrive creative product launches including working with internal stakeholders, executives, and other operational team membersAct as a creative product evangelist to build awareness and understandingDevelop and provide training opportunities and creative information database on creative workflows and tools for stakeholdersSetup and maintain a regular communication schedule with stakeholdersDevelop creative production analytics and reportingWork closely with Venue Nation creative lead to look for opportunities to enhance creative capabilities and outputDevelop creative request and project management workflowManage venue creative assets through the use of a Digital Asset Management (DAM) platformCoordinate asset creation, provide art direction and place orders with external creative agenciesWork with various teams to catalog creative specifications and requirements from Live Nation owned and operated venuesSolicit feedback on creative products and services from key users of our products to identify areas for improvementWork efficiently within project management software platforms to establish status updates, communication and transparencyWork closely with developers to deliver creative operational tools and enhancements with quick time-to-market and optimal resourcesManage creative production costs and process invoicesMaintain online creative informational hubWHAT THIS PERSON WILL BRINGPassion for concerts and experiences that only live music can provideA get it done attitude and self drive no matter what it takes Proven work experience in product management with a focus on creativeProven experience managing a teamA creativity mindset and problem-solving aptitudeAbility to travel to Live Nation owned and operated venuesThorough understanding of creative production planning and processes; ability to estimate project scopes of work and time required to complete tasks is required.Ability to adapt, communicate and manage in a fast-paced working environmentStrong project management skills and attention to detailTime management and multitasking abilities under tight deadlinesExcellent communication skills, both written and verbal, with the ability to understand and effectively deliver projects for clientsHighly organizedAbility to work well with a teamAnalytical and problem solverDesire to learn, adapt, implement current and future creative trendsExpertise with Asana, Adobe, Frame.io, Brandfolder, Box Proficiency using creative applications, data and reporting softwareBENEFITS & PERKS - Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert ticketsWEALTH: 401(k) program with company match, Stock Program ReimbursementFAMILY: New parent programs & support including caregiver leave and baby bonus, infertility supportCAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainingsOTHERS: Volunteer time off, crowdfunding networkEQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside ofColorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.
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