We Empower People and Create Economic Opportunity eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.eBay’s strategic vision is to become the best global marketplace for buyers and sellers through a tech-led reimagination of the company. Looking for a purpose-driven company that puts the customer at the heart of everything? A culture that encourages people to think big and be curious, to act with urgency and integrity and to be fearlessly inclusive? That’s who we are. If this sounds compelling, join eBay!Core Technology (CT) is a global team responsible for the end-to-end eBay technology platform. This platform runs our entire infrastructure and all the services that come together to form ebay.com.For the support of our team in Dreilinden we are looking for:Working Student (m/w) CRM Content Management & e-Learning- from now on, for at least 12 months - part time - hybrid work model We, the eBay CRM (Customer Relationship Management) team are looking for a Working Student (m/w) CRM Content Management & e-Learning who will support the CRM Salesforce team. You will manage the online course development and drive quality initiatives for our Learning Management System. You will use Salesforce® My Trailhead to drive end user adoption through contextual engagement and step-by-step guidance.At eBay, you will be part of a purpose-driven community dedicated to creating an ambitious and versatile work environment. In the eBay CRM team, you will be an integral member of a growing organization that supports our seller organizations across the globe, inspires passion, courage, and inventiveness by creating state of the art solutions helping our business to automate processes and increase operations efficiency. If you are looking for a special place to take your career to the next level, then we want to talk with you. Your tasks and responsibilities:Develop user learning objectives and create comprehensive learning curricula and storyboards.Conduct thorough user research and requirements analysis.Design, develop, and maintain engaging and interactive e-Learning courses.Produce high-quality e-Learning content using various media types, including text, images, and videos.Translate technical concepts into user-friendly e-learning materials tailored for end-users.Design interactive walk-throughs using Salesforce® In-App Guidance for new releases and onboarding new inexperienced users.Collaborate with the CRM team, subject matter experts, and end-users across the company to understand department processes and requirements.Analyze usage data from the Learning Management System to identify user behavior patterns and address any obstacles.Embrace the customer experience by actively participating in eBay's mission of connected commerce.Your profile:Enrolled student majoring in education, marketing, communication, or a related field.Excellent verbal and written English language skills.Previous working experience related to e-Learning and multimedia production.Familiarity with principles and practices of video, multimedia, and graphic material production.Passionate about CRM, content management, knowledge management, and training.Thrives in an agile development environment.Knowledge of e-Learning principles and best practices.Familiarity with Learning Management Systems as a developer or administrator is preferred, although not required.Bonus points for familiarity with any of the Salesforce® suite of products.What we offer:Competitive salary.International and dynamic working environment as part of a global team.Flat hierarchies that foster opportunities for taking on responsibilities.Hands-on experience and learning opportunities with our Salesforce ® CRM.Exposure to strategic and operational tasks within the eCommerce business.Participation in various inclusion communities (e.g., Women network, LGBT network, language lunches, etc.).Convenient free shuttle service from S-Bahn Wannsee to the office.Enjoyable campus facilities, including a canteen, coffee shop, 24/7 free gym, and kicker.Engaging employee events and an intern program for connecting with other interns on campus.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/eBay Inc. (Nasdaq: EBAY) is a global commerce leader that connects people and builds communities to create economic opportunity for all. Our technology empowers millions of buyers and sellers in more than 190 markets around the world, providing everyone the opportunity to grow and thrive. Founded in 1995 in San Jose, California, eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. In 2022, eBay enabled nearly $74 billion of gross merchandise volume. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com.eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. 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