Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.We partner with our customers to remove barriers for growth, build loyalty to the eBay marketplace through understanding the needs of seller businesses, taking ownership, and driving seller profitability. The Growth Adviser will proactively enable marketplace growth by developing long-term relationships with strategic sellers. You will develop tailored business plans to ensure each business achieves their growth goals on eBay. They will be the single point of contact for relevant queries and will perform monthly health checks and business reviews to ensure the success of each customerYou willUnderstand customer priorities and business goals and identify key improvement areas through our Seller Health checklistCommunicate with customers through email and phone, usually via weekly 1:1 seller check in callsDocument all seller conversations, goals and progress in CS toolsOffer single point of contact support to strategic sellers including eMBG, technical issues, billing, GSP inquiries, standards and policy related questionsEducate and mentor sellers on seller release rolloutsLead the relationship of your assigned vertical; working directly with managers, and vertical leadsOn-board large merchants to the eBay platformOffer back-up support for our front office MSO partnersParticipate on different pilots to increase BU revenue streamsYou areA customer advocate, waking up thinking about how you are going to satisfy our customers every dayCommercially focused and have a consistent track record of achieving and surpassing targetsAble to communicate, present and influence credibly and effectively at all levels of the organisationProven record at leading multiple projects at a time while paying strict attention to detail Great at solving problems and flexible in your approach Experienced in dealing with passionate customersVery familiar with e-commerce business models Resilient through change Ability to travel for business and proudly represent the eBay brandAble to prioritise among competing tasksFluent German and English requiredWhy us?We care about People. We are richly diverse, and we have built an authentic culture where you can bring your whole self to work. We provide mentoring and ongoing coaching to our new hires. We promote a culture of listening, learning and growth. Our dynamic, fast paced environment is constantly evolving and makes an exciting place to work. Plus we have exciting benefits:Basic Salary (€44,000+)Annual Bonus Plan25 days HolidaysEducational AssistanceHealthcare PlanLife AssurancePension Plan3 Months Paid Parental LeaveSabbatical every 5 yearsVisit https://www.ebaybenefits.com/irl/ to view all the benefitseBay Inc. is an equal opportunity employer, dedicated to workforce diversity#JobsIE#indeedEMEA#li-lm2Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
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