Head of Analytics and Operations

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.About the CompanyeBay pioneered eCommerce and today is a global $80B marketplace and a company that encourages innovation, thought leadership and creativity. Our core principle is that “People Are Good”, allowing us to focus on crafting a better, more balanced form of commerce, where people are empowered, causes are supported, and opportunities are open to everyone, enabling individual sellers and small businesses to transact with global buyers.eBay is a purpose driven community that is dedicated to creating an ambitious and inclusive work environment that you can be proud to be a part of.Position SummaryAs Head of Analytics and Operations, you are responsible for creating and completing pricing strategy and framework for eBay's European markets. You will write new playbooks, tear up old playbooks, and continuously uncover strategic opportunities to improve value and adoption while streamlining and simplifying our pricing and monetization models. You will be responsible for ensuring the fees charged to our sellers are simple, transparent, and designed to accelerate seller growth. We are passionate about continually improving the ease of doing business on eBay.You will lead and develop a team of pricing analysts who formulate innovative monetization strategies to keep up with the ever-evolving ecommerce landscape. At eBay's massive scale we compete simultaneously against hundreds of marketplaces ranging from small, category specific players to the largest marketplaces in the world.As you drive pricing excellence across eBay, you will collaborate with numerous partners, including Category Management, Product Management, Finance, Engineering, Analytics, and Legal to align policies, economics, and operational efficiencies on the platform. Your product is the eBay monetization engine, which is a huge part of defining our brand and value proposition to our sellers.What You’ll DoLead the monetization engine: Assess gaps and market size of potential solutions, analyze competitive landscape, incorporate financial and operational metrics, architect test strategies and drive go-to-marketDefine pricing strategies: Develop pricing strategies that balance both immediate goals and long-term vision of the North America business for core and emerging value propositionsDrive the roadmap: Develop roadmaps for pricing, promotions, and incentive products. Optimize and evolve current pricing structure to achieve monetization and growth across our most nascent and mature categories. Ensure success of both sellers and buyers on the platformCollaborate: Manage monetization projects end-to-end working closely with category, payments, product, marketing, legal and financeLead and grow the team: Coach and develop a team of pricing analysts, who build pricing and elasticity models to forecast monetization changes and also execute the pricing changesBe accountable: Define business objectives and measure progress in achieving results; demonstrate strong dedication towards goals and driving sophisticated projects focused on seller success, platform economics, customer experience, and long-term successWho You Are - A Proven Leader Who:Encourages a hard-working team, able to attract and recruit top-level analytical talentSets aggressive personal and team goalsBuilds and sustains strong partnershipsCommunicates clearly, effectively, and proactively,Takes ownership and delivers resultsLeverages data effectivelyQuickly and proactively resolves issuesIs a strategic thought leaderHas a proven track record leading multiple priorities simultaneously with minimum guidanceActs with integrityIs comfortable presenting to partners and customers across the organizationBrings experience with online and marketplace retail environmentsUnderstands the importance of design and research and how both fit into building great end-to-end experiencesMinimum Qualifications5+ years of relevant ecommerce or relevant industry leadership experienceBE/BS/BA degree (ideally in a quantitative field such in Engineering, Statistics, Applied Econometrics, Math, Physics, Computer Science, other related Core Sciences or equivalent) with 3-5 years of experience in analytics and exposure to varied functions within analytics/finance OR Master’s degree in similar field/MBA and 1-3 years of experience in analytics and exposure to varied functions within analytics/finance.Experience synthesizing large data sets in analytics related tools: Advanced Excel, PowerPoint skills and database query skills (e.g., Teradata SQL, SparkSQL); and an understanding of data warehouse architecture, impacting large domain/business unit results and partner relationshipsProven experience in building pricing systems, tools, and processesPrior experience developing pricing and packaging in marketplace, retail, or software-as-a-service businessesPrior experience leading and building teams of 3+ team membersProven experience owning the delivery of strategies, experiences, or products from roadmap to delivery in a highly collaborative cultureExperience in Agile Product ManagementCreative problem-solving skillsDeep understanding of complex data warehouse architectureBenefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/#LI-SI1eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.