Product Manager

Description Who We Are: CirrusMD is a virtual first healthcare platform that delivers a unique, whole-person 24/7/365 care experience, through a team of licensed physicians supported by advanced technology. Our doctors diagnose, and then over 80% of the time, can quickly and effectively treat a patient’s health concerns on the CirrusMD platform. But when it’s needed, they leverage the power of AI to connect patients to the right resources for a complete, physician-led experience. What You’ll Be Responsible For Achieving: As a Product Manager, you will work as part of a truly innovative and growing team responsible for developing and advancing our platform. You will focus on new product development and enhancements to existing products. The role is inherently cross-functional; you will work closely with development, product design, marketing, operations and executive teams to own and lead projects from initial conception through launch. You will be leading and responsible for managing your agile team's backlog and aligning key internal and external stakeholders on current state and future plans. The Product Manager will drive the solution strategy, product roadmap and release efforts. This role has the key responsibility of defining the solution approach and value-proposition based on inputs from our users, clients, partners, internal stakeholders and market analysis. The Product Manager will drive value for clients though product success metrics including market adoption, user and customer satisfaction and most importantly optimizing healthcare outcomes. You will play a key role in defining/managing the development priorities in collaboration with a dedicated product delivery team – including design, engineering, data, and key stakeholders. The Product Manager will serve as an internal and external expert on the care experience and care delivery for employees and plan members. You will work collaboratively to deliver the best imaginable care experience that empowers users to feel confident in their care decisions and create an engaging and trusted experience. The ideal candidate has a good understanding of how to define a care journey and is hyper-focused on data and user insights to drive innovation. Communicate the voice of the user and customer in decisions made regarding future product deliverables. Takes ownership and accountability of ensuring that our solutions deliver meaningful value to users, clients, and the business. Work with cross-functional teams to build and roll-out products that deliver on the company’s vision and strategy to optimize healthcare delivery. Leverage data to build solutions that help improve targeting and optimization capabilities to impact the delivery of high-quality care. Gain and maintain deep understanding of the end-to-end user care journeys and define the requirements to drive improved member engagement and outcomes. Translate product strategy, vision, and user needs into ideas and opportunities to be delivered. Define requirements and roadmaps for the future of the care experience via product specifications, workflow diagrams, and other documentation. Manages a disciplined process of prioritization, balancing stakeholder objectives, resources and capacity, and overall product vision. Prioritize user research to understand and improve product usage. Partner with Account Management, Support, and Sales teams to address any potential adoption and utilization issues. Define and analyze metrics that inform the success of the solution. Create and deliver effective sales and services training on newly delivered features. Drive early adoption of new features and products. Creative self-starter, strategic innovative thinker and problem solver with hands-on, ‘roll up your sleeves’ can-do attitude. Ensures that our solutions will solve problems and make a difference.