Assistant Manager, Specialist Categories

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team! Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology.  As an Assistant Manager, Specialist Categories, you will drive the business forward by overseeing the development of the Fine Jewelry & Watch (FJW) Authentication teams, in partnership with other department leaders. If you are a people-focused leader who thrives in a fast-paced, metrics-driven environment, this could be the perfect match! What You Get To Do Everyday Lead and develop a team of approximately 10-15 people  Partner with the management team to develop and drive business strategies that will improve production and department results  Communicate and report out on team’s daily performance Conduct both formal and informal feedback conversations to support individual growth and development Ensure ramp up goals are met weekly for new hires and Authenticators being cross trained Partner with department leadership  to address training and development opportunities within the team Drive team KPI’s and team engagement while running the floor  Communicate company initiatives and critical messages to the Authentication team Act as a brand ambassador and advocate for TheRealReal What You Bring To The Role Minimum Requirements Minimum 3+ years of managing a team, ideally in a warehouse or retail environment  Ability to lead by example and maintain a positive team culture. Adheres to all policies and procedures at TheRealReal Strong business acumen and ability to align work with company goals. Drive to achieve results both individually and as a team Exceptional attention to detail and organization skills Strong written and verbal communication skills with ability to tailor communication style to suit the target audience; executive presence  Adaptability and openness to feedback and change A growth mindset with a solutions focus Preferred Requirements Bachelor’s degree   The expected salary range for this role is $66,753 to $74,949. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. GH R8228  #LI-SM15  #LI-Onsite   The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records.  At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.