Staff QA Engineer

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team! The RealReal is seeking a Staff Quality Assurance Engineer to join the Quality Engineering team. As a Staff QA Engineer at The RealReal, you will work in a highly collaborative environment with software engineers, product managers and other quality engineers to help deliver quality products from engineering to end users. You will contribute to the development of our test automation frameworks while being entrusted with ensuring the quality and integrity of billions of units of transaction data and will utilize, define and implement tools that improve our Manual and Automated Quality processes. You will be testing a highly technical product, while gracefully handling curveballs in our fast-paced development environment. Your passion for automation and the release of flawless software makes you want to own this role. What You Get To Do Every Day Drive test planning efforts, participate in spec and design reviews and provide insights based on product knowledge and end user interaction for a product squad Contribute to the development of our test automation frameworks Design, write and maintain test cases (both manual and automated), processes and procedures to ensure the highest quality product Run regression tests on new changes for every release; report metrics and findings of test coverage and progress Test and report app performance, usability and device compatibility Diagnose issues, report defects and propose regression tests to discover reoccurrences Monitor user feedback, reviews and test metrics to improve tests Recommend and implement improvements to our automation tools keeping abreast of the latest tools and standards across all platforms Align with remote resources and engineering teams as necessary Be able to adjust to competing priorities allocating your time as necessary to get things done What You Bring To The Role B.S. in Computer Science or equivalent experience with a MINIMUM of 1+ years doing hands-on quality assurance or quality engineering Track record of defining and executing software quality best practices Strong experience in writing test plans, test cases and test automation for UI (Web and Mobile) and backend APIs Experience with JavaScript integration and end-to-end/functional testing frameworks such as WebdriverIO, Cypress, Playwright Experience with mobile automated test frameworks such as Appium, Espresso or XCUITest for Android and iOS Demonstrated experience in leading test automation effort on large-scale software projects Knowledgeable about a variety of interfaces including REST APIs, GraphQL, Kafka, SQL and web browser dev tools In-depth knowledge of test processes, methodology and tools for web and mobile applications Comfortable with Revision Control Systems: Git/GitHub Knowledge of professional software engineering practices for the full software development life cycle Excellent communication, collaboration, reporting, analytical and problem-solving skills   The expected salary range for this role is $140,843 - $176,054. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. GHR8290 #LI-AA10 #LI-Remote   The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records.  At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.