Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America. We have delivered over $24 billion in affordable and responsible credit over the last 5 years. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B. We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts. Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans. We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.
About the Role:
Our Home Improvement team is looking for a Merchant Underwriter. We are looking for detailed oriented individuals to assist our merchants with the Onboarding Application Process. Our Merchant Underwriters are responsible for the accurate review, processing and decisions of merchant applications.
What You’ll Do:
Manage a pipeline of Merchant Applications
Utilize Experian, Lexisnexis, and other systems to verify merchant details
Read and interpret business credit files
Review business financial documents
Perform background checks on business owners and their businesses
Review current business practices and social media standings
Verify business license status
Perform review OFAC sanctions
Call and email business owners to obtain documents
What We Look For:
Small business underwriting experience
Strong work ethic
Detailed oriented
Ability to multitask
Excellent verbal and written communication skills
Strong problem solving and analytical skills
Proven ability to remain positive during stressful situations
Team player, proactive approach to helping other team members
Proficient with Excel, Word, Outlook, and Tableau
BA/BS or higher highly preferred
What We Offer You:
Competitive salary and stock option plan
100% paid coverage of medical, dental and vision insurance
Flexible PTO
Opportunities for professional growth and development
Paid parental leave
Health & wellness initiatives
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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