Product Delivery Manager

Company: Sibros
Company: Sibros
Location: San Jose, CA
Posted on: 2023-09-08 04:18
Who We Are Sibros unites data, software management, and remote commands to power future mobility. Established in 2018 by automotive industry veterans, Sibros enables mobility companies to get more data out of embedded connectivity. Our Deep Connected Platform is a vehicle-to-cloud system combining smart OTA updates, flexible data logging, and remote commands allowing automakers to have unparalleled control, visibility, and governance over software and data across global fleets throughout the product life cycle, from day zero to product decommissioning. Sibros is proud to work with the mobility industry’s most trusted and innovative brands including Bajaj Automotive, e.GO and Volta Trucks. We’re a global organization with our headquarters in the Silicon Valley and offices in Folsom, California; Pune, India; Munich, Germany; and Paris, France. The shift in mobility from hardware-centric design to software-defined vehicles is the next revolution for passengers, pedestrians, and automakers to create a safe, secure, and reliable experience. Sibros’ vision for powering the connected vehicle ecosystem helps mobility companies move better. Our Mission To innovate remarkable connected mobility technologies that give our customers unmatched value and are essential to how people and goods move from point A to point B. Our goal is to make it simple for the world’s trailblazing OEMs to develop at speed and at scale securely keeping the roads and drivers safe. The technology we are building ushers a transformation for our customers by offering them a solution for connected systems so that they can focus on their forté: creating beautiful, safe, and useful vehicles for all. About the Role As a Product Delivery Manager, you will be empowered to shape the customer relationships and success for mobility companies from newer EV companies to OEMs with a hundred years of history behind them in order to integrate Sibros’ next generation products with their vehicles and systems. In this customer-facing role, you will serve as the central point of contact across engagements to help drive the success through development, product delivery and excellent communication across teams. YOU  WILL: Own the success of the Customer Journey, including goals, milestones, timelines, and adoption of Sibros' products, from beginning to end. Build strong relationships with Sibros' customers that cultivate sustaining business partnerships. Advocate for customers' product use cases and stories to internal stakeholders, including Executive Leadership, Product Management, Sales, and Engineering Ideate and evangelize new product features to the company that achieve the customers' product goals. Manage, prioritize, and drive the customers' requests and issues to resolution with internal teams, as the single point of contact for the customer. Identify internal process gaps, and build proposals that enable more efficient delivery and scaling of Sibros' products to customers. Orchestrate process improvements and best practices, from executive leadership buy-in to peer adoption, that increases visibility, throughput, and output quality. Drive the development of RFQ's, Pilots, and Proof of Concepts that support winning customer bids. Communicate customer and market insights to internal teams (e.g. Product, Sales, Engineering, Program Management) to influence improvements and product roadmap development. Participate in conferences as relevant, build networks, and engage with industry leaders in similar product spaces. YOU ARE: Effective at managing programs that improve adoption of company processes and tools for successful delivery of products to customers. Passionate about customer success, based on customer scenarios, use cases, business requirements and technical requirements. Excited about connected IoT technologies, with a working understanding of their technical capabilities and a desire to shape products for their adoption in the industry. Excellent at collaborating cross-functionally with internal and external stakeholders. Enjoy traveling to customer sites to build relationships and drive strong partnerships. Minimum Qualifications 3-5 years of relevant professional experience in a customer-facing position in delivery roles with experience in managing and delivering results for complex software development efforts, including tools and processes BA/BS degree in a Science or Engineering field or equivalent. Experience in automotive industry  Familiar with Scrum development methodologies and the supporting tool suites (GitLab, JIRA) Skills in setting necessary configuration in JIRA, Gitlab for managing daily tacticals. Ability to articulate complex technical concepts to different audiences Excellent written and verbal communication skills Excellent presentation skills  Relevant experience in embedded software and cloud technologies Experience in Product Management is a plus Preferred Qualifications Experience working on early-stage projects in a fast-paced environment with ambiguity and change A strong background in developing software in one of the following areas: IoT, cloud, mobility and vehicle-related software Additional Information The US base salary range for this full-time position is $180,000 - $210,000 + equity + benefits.  Our salary ranges are determined by role and level.  The range displayed on each job posting reflects the minimum and maximum range for new hire salaries for the position across all US locations.  Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training.  Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, benefits, or any discretionary bonus components. #LI-SM1 Equal Employment Opportunity Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law. Privacy  At Sibros, we value your privacy and understand the importance of safeguarding your personal information. In order to effectively track candidates for current and future opportunities, we collect and securely store your personal data. The information you provide during the application process will be kept confidential and used solely for recruitment purposes. To ensure the highest level of privacy protection, we utilize third-party service providers for data management but never share your information for any other purpose outside of recruitment. Should you need to access, update, or delete your candidate profile information, our dedicated team is available to assist you. Please contact us at  privacy@sibros.tech  for any questions or requests. To learn more about our commitment to data privacy, including compliance with GDPR and CCPA regulations, please visit our website at sibros.tech/privacy-policy
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