Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.
As Sr. Manager, GTM Operations Programs, you will be responsible for leading the cross-functional prioritization, coordination, and execution of strategic go-to-market initiatives aimed at maximizing long-term sales growth and customer retention. You will partner closely with leaders in Sales, Customer Excellence, Marketing, Finance Operations, and Business Intelligence to maintain alignment across the business on key projects, identify project staffing needs, develop project timelines, and ensure consistent delivery of quality results against those timelines. You will lead the development and documentation of sales policies and contractual frameworks that support Smartsheet’s go-to-market strategy, and leverage strong written communication, verbal communication, and presentation skills to effectively manage the organization through new initiatives and any resulting changes in process or policy.
You will report to the Senior Director, GTM Operations. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.
You Will:
Design and manage the process for intake, review, and prioritization of go-to-market initiatives
Own project planning and project management for prioritized go-to-market initiatives, including identification of key contributors across relevant functions, requirements-gathering, identification of milestones and key deliverables, capacity planning, scheduling, and status reporting
Use strong relationship-building, communication (written and verbal), and presentation skills to align key stakeholders across the organization, communicate plans, and report results to senior leadership
Develop review and approval frameworks for changes to sales-related policies, and develop easy-to-understand documentation of sales-related policies, approval requirements, and other go-to-market guidelines
Lead and grow a team of high-performing operations program and project managers
You Have:
8+ years of experience leading programs, projects, and processes in sales operations, revenue operations, business operations, finance operations, or similar functions in the B2B software industry
5+ years of experience managing teams of operations and/or project management specialists
Familiarity with tools including Smartsheet, Salesforce, Snowflake, and Tableau
Bachelor’s degree or equivalent
Perks & Benefits:
HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
Equity - Restricted Stock Units (RSUs) with all offers
Lucrative Employee Stock Purchase Program (15% discount)
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Incidental Sick Leave
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. California & New York: $145,800 to $210,600 | All other US States: $135,000 to $195,000.
Get to Know Us
At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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