Director, Ecosystem Marketing

Who we are Recharge is the leader in powering physical subscriptions, making it one of the most important ecommerce engines. Recharge powers over 50M subscriptions worldwide and has processed more than 10B in transactions. More than 15K brands such as Verve Coffee Roasters, Bokksu, Who Gives A Crap, Billie, and Bite Toothpaste Bits rely on Recharge daily to grow their businesses and delight their customers. Recharge’s mission is to enable brands and merchants to form strong, lasting relationships with their customers through recurring purchases. As merchants seek ways to drive more direct sales and distribution through their channels and move away from a reliance on traditional online marketing strategies, Recharge has made it possible to grow businesses with seamless, recurring customer transactions. Bootstrapped until 2020, Recharge is valued at over 2.1B dollars and is a double unicorn with a total raise of 277M dollars. Join us as we work with our merchants to define the future of ecommerce. Overview We are seeking a highly motivated and strategic Ecosystem Marketing Director to join our team at Recharge. In this role, you will be responsible for managing Partner Marketing, Customer Community engagement, and events. Your primary objective will be to develop and execute effective go-to-market initiatives that foster collaboration, engagement, and growth within our ecosystem of partners and customers.   What you'll do: Live by and champion our values: #day-one, #ownership, #empathy, #humility Partner Marketing Management: Develop and execute partner marketing strategies to drive revenue and achieve business objectives. Manage Partner Marketing Managers. Collaborate with partners to co-create joint marketing initiatives and campaigns. Leverage partner relationships to increase brand visibility and market reach. Monitor and analyze partner marketing performance and provide recommendations for optimization. Customer Community Engagement Manage a Community Engagement Manager to develop and execute programs to engage our Customer Community including;  Planning, participating, and hosting intimate events aimed at customer retention and product adoption. Foster a sense of belonging and loyalty among customers through effective communication and relationship-building activities. Gather customer feedback and insights to inform product development and improve customer satisfaction. Events Management: Oversee the planning, execution, and management of internal company-owned events, as well as industry events and partner-owned events. Manage an Events Manager to ensure successful event logistics, branding, and messaging. Identify and pursue speaking and sponsorship opportunities at relevant industry conferences and trade shows. Stakeholder and Cross Functional Management: Understand the requirements and expectations of the executive team and align marketing initiatives accordingly. Regularly communicate marketing plans, progress, and results to stakeholders. Continuously adapt and iterate go-to-market strategies based on business needs and evolving market trends. Collaborate with Marketing to align with the company strategy, brand, messaging, and product roadmap. Collaborate with Finance to measure ROI. Collaborate with Partnerships to align with the partner program and support priority partners. Collaborate with Account Management and Sales to determine customers and prospects to include in events and initiatives. Team Management: Manage a team of dedicated professionals, including Partner Marketing Managers, Community Engagement Manager, and Events Manager. Provide guidance, mentorship, and support to team members to ensure their professional growth and development.   What you’ll bring: 7+ years experience in Partner Management, Business Development, or Channel Management in a SaaS, payments, fintech, or ecommerce company.  Bachelor's degree in Marketing, Business, or a related field.  Proven experience in partner marketing, customer community engagement, and event management within the technology industry. Strong understanding of Ecommerce SaaS business models and ecosystems. Excellent stakeholder management skills with the ability to align strategies to business objectives. Strong interpersonal skills, and are comfortable working with executives, developers, sales and account management, and partners alike. Strong analytical and problem-solving skills to measure and optimize marketing efforts. Exceptional project management, communication, and presentation skills. Ability to thrive in a fast-paced, dynamic environment. Passion for building a mutually beneficial and interdependent ecosystem that drives exponential growth. Willingness to travel for events 25% domestically, and to the UK and Canada. A strong aptitude for software usage to support planning, communication, and education such as Salesforce CRM, Monday (project management), ON24 (webinar platform), Splash (event management). Ability to work remote-first in a rapidly scaling organization.   This is an exciting opportunity for a strategic marketer who thrives on building relationships, driving growth, and making a significant impact within an innovative Ecommerce SaaS technology company.   If you lead with curiosity, are a great collaborator, love helping business grow and you are passionate about collaborative marketing, customer engagement, and creating a thriving ecosystem, we would love to hear from you. Recharge  |  Instagram  |  Twitter  |  Facebook Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.   T ransparency in Coverage This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This  link  leads to the Kaiser machine-readable files. #LI-Remote