Multimedia Production Manager

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential. What We’re Looking For: We’re looking for a passionate and experienced Marketing Multimedia Manager to join our growing creative team. This person in this position is responsible for leading a team of multimedia producers and contractors and ensuring the successful execution of multimedia projects to achieve business goals and objectives. The scope of media assets we produce is a diverse range, including interviews/testimonials, marketing product videos, various types of photoshoots, as well as animations, motion graphics, and paid video advertising. The person in this position sits on the multimedia team, which is part of our internal creative agency. The Creative Marketing Group (CMG) is a full-service, in-house agency supporting all marketing efforts across the edX portfolio of programs and products. We act as strategic partners with our marketing stakeholders, and seek out collaborative solutions to elevate our creative and drive our business.  A portfolio of work that demonstrates excellence in creative direction, storytelling, and marketing strategy is required, and this in a variety of formats (photo, video, animation). Please include a link to your portfolio with your application and cover letter.  Responsibilities Include, But Are Not Limited To: Strategy, Thought Leadership, and Creative Direction: Manage the production of multimedia content, including videos, animations, and photography – as well as the development of concepts, storyboards, and treatments – to ensure high quality, brand guideline adherence, and resonance with the target audience. Stay abreast of industry trends, emerging technologies, and creative best practices, leveraging this knowledge to shape and evolve the creative strategy of the team. Stay abreast of industry-leading best practices for video, animation, and photography production, ensuring high-quality standards and creative excellence in all multimedia content. Act as an edX brand ambassador, both ensuring consistency and adherence to brand guidelines in all multimedia content, and seeking opportunities for creative differentiation and brand evolution. Explore innovative and cutting-edge ideas, and lead the team to drive the conceptualization of new directions and creative concepts for multimedia content. Team and People Management: Lead a team of multimedia professionals, providing guidance, feedback, and support to foster their professional growth and maximize their creative potential. Foster a culture of initiative, proactivity, collaboration, and innovation by providing guidance, encouragement, and support to the team in exploring new ideas, techniques, and technologies to enhance creative outputs. Conduct regular reviews and feedback sessions to inspire and challenge the team, and drive continuous improvement in creative output by pushing the boundaries of multimedia innovation. Participate in the talent acquisition process by sourcing and attracting exceptional candidates, and by selecting top talent to join the team. Coordinate and facilitate the onboarding process by ensuring new hires receive necessary training, resources, and support to quickly integrate into their roles and contribute to the team's success. Establish and maintain relationships with external vendors and contractors, such as production studios, motion designers, and audio engineers, to ensure access to specialized expertise and resources when needed. Direct the team toward predetermined goals and priorities to provide guidance for their work. Nurture and mentor emerging leaders on the multimedia team.  Creative Marketing Group Departmental Leadership: Identify and escalate team-wide challenges, and lead the team through organizational change, business strategy pivots, and other hurdles.  Work with Creative Operations to manage multimedia projects from conception to completion – including budgeting, scheduling, and resource allocation – and ensure projects are delivered on time and within budget. Implement new tools and solutions that optimize output efficiencies and streamline workflow processes. Collaboration and Relationship Building: Cultivate and maintain strong relationships with both the team and stakeholders, fostering an environment of collaboration and mutual trust. Engage in close collaboration with cross-functional teams and stakeholders to gain a deep understanding of their objectives, enabling effective guidance for the team's work. Effectively communicate concepts, ideas, training, and processes in a clear, professional manner to internal and external team stakeholders. Management Responsibilities: Manage a team of individual contributors and contractors. Things That Should Be In Your Background: Relevant tertiary qualification (diploma/degree) 7-10 years of multimedia experience in the multimedia industry, with at least:  1-3 years of people management experience 5+ years producing multimedia marketing content Expert-level proficiency in Adobe Premiere Pro, Adobe After Effects, and Adobe Photoshop Expert-level skills in sound engineering, using industry-standard tools and software Experience with lighting, Digital SLR acquisition formats, and grip equipment Expert-level skills in color balancing and color correction, using appropriate tools for achieving desired visual aesthetics Proficiency in using a video collaboration tool such as Frame.io for efficient collaboration and feedback on video projects Proficiency in using the Google Office suite for effective communication, documentation, and collaboration Proficiency in working with an industry-standard project management system to ensure efficient planning, organization, and execution of multimedia projects Other Attributes That Will Help You In This Role: Strong knowledge and understanding of content and product marketing, multi-channel strategy, video production, and motion design. Proven videography and photography knowledge and/or animation, and editing skills. Advanced knowledge and proven experience with all phases of the multimedia (pre- and post-production) process. Ability to confidently present to and influence internal stakeholders and teams. Experience in multimedia quality management. Solid verbal and written communication skills to effectively convey ideas and concepts. Skilled in providing constructive feedback on multimedia work to individual producers, fostering growth, and enhancing the quality and effectiveness of their output. Outstanding skills in multimedia quality assurance to guarantee that multimedia assets consistently meet rigorous standards of quality, consistency, and effectiveness. Conceptual and problem-solving abilities. Future-focused and purpose-driven mindset. Ability to maintain a calm and flexible demeanor, thriving in high-pressure environments and effectively managing short deadlines without compromising quality or attention to detail. Strong ability to work collaboratively, actively seeking and incorporating feedback and art direction from stakeholders and team members while maintaining a flexible and open-minded approach. Experience in working with strict budgets, adept at managing resources effectively, and maximizing value within financial constraints. Excellent prioritization, multi-tasking, and organizational skills, efficiently managing multiple projects and responsibilities to meet deadlines and deliver high-quality results. High emotional intelligence (EQ) to navigate and collaborate effectively within a dynamic team and diverse stakeholder environment. Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, ZA benefits include:  2 complimentary Getsmarter short courses per year Subsidised medical aid with Discovery Health Medical Scheme 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit Employee Assistance Program (EAP) Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break 2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.  2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at:  recruitingaccommodations@2u.com .   About 2U Inc. (NASDAQ: TWOU) For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com. About edX edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org. Learn more at https://2u.com/careers/ #NoBackRow The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.  2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.