Sr. Field Enablement Manager (Professional Services)

Strength in Trust  At OneTrust, we help businesses around the world to make trust a competitive advantage. Our category-defining enterprise platform enables organizations to operationalize trust across privacy, security, data governance, GRC, third-party risk, ethics, and compliance, and ESG. The Challenge At OneTrust our Professional Services team are responsible for help ing customers get set up on the OneTrust platform . As such , we’re on the front line to make sure our customers are live, adopt ed and get the maximum business benefit from their investment in our software . The Sr. Field Enablement Manager (Professional Services)  will be responsible for making sure OneTrust’s Professional Services Organization is enabled on key processes and initiatives, methodologies, templates and ways of working so they can deliver an exceptional experience to our customers.  They w ill also be responsible for all of the continued educational and capability building programs within the Services organization and will play a key role in growing and supporting the Services o rganization community through regular touch-points and org-wide events .  The Principal will also work closely with the Sales Enablement team to ensure alignment and coverage across the whole OneTrust Sales and Customer Experience teams.     Your Mission Develop and lead the successful execution of the Services Enablement plan and programs to ensure field team members (and partners where appropriate) are equipped with content, resources, tools and training to effectively service our customers   Oversee and execute on the development of education and training content in collaboration with other SMEs   Identify core curriculum needs and create a bill of material for new initiatives across the Services organization   Ensure alignment of field enablement activities with key internal and external events, such as product releases, marketing campaigns and Sales Plays    Act as the Services liaison for initiatives across other functional areas of the business such as R&D, Legal, Finance, Marketing and Sales ensuring a joined-up approach to enablement    Support in the leadership and facilitation of Services training and community events activities   Develop programs for soft skill development across the Services team   Provide change management expertise to ensure that initiatives and activities are managed in a considered, consistent fashion so that they land and are embedded globally   Support the Services Leadership team with strategic initiatives and projects in furtherance of our company wide transformation agenda   You Are BA/BSc or Higher or equivalent experience   5 or more years of relevant experience with expertise in rolling out technology/SaaS change programs and initiatives    Minimum of 2 years in SaaS   Change Management / Business Transformation experience    Self-motivated, entrepreneurial with bias towards action   Experienced in building and delivering consumable enablement, communication materials and trainings   Excellent communicator   Organizational change enablement for global complex organizations   Experience delivering multi-disciplined projects successfully to FTSE 100/Fortune 500 companies   Skilled in managing senior customer and internal stakeholders, up to C-level, in complex environments     Experience in a professional services consulting organization an advantage   Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, remote or hybrid workplace flexibility, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range $109,500 — $146,000 USD Resources   Check out the following to learn more about OneTrust and its people:  OneTrust Careers on YouTube @LifeatOneTrust on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our  Privacy Overview .  You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the  Data Subject Request Form .