Senior Customer Success Architect (Kubernetes)

Strength in Trust  At OneTrust, we help businesses around the world to make trust a competitive advantage. Our category-defining enterprise platform enables organizations to operationalize trust across privacy, security, data governance, GRC, third-party risk, ethics, and compliance, and ESG. The Challenge We're looking for a Senior   Customer Success Architect  to join our Customer Success team. The ideal candidate will need to have good working knowledge of Kubernetes . In this role, you will act as a Data Governance product expert and evangelist. This person will be required to have deep expertise in how our customers use the Data Discovery and Data Catalog subset of our solutions. Your main goal will be to use your deep expertise to deliver valuable solutions to customers as well as provide thought leadership internally to shape product direction and our internal methodology on how our customers should leverage our products. This person must be highly collaborative, possess an inquisitive spirit, and be able to successfully manage ambiguity and frequently changing priorities. The position requires above average attention to details, technical acumen, concern for the accuracy of work, and strong commitment to tasks meeting deliverable dates. Your Mission Create long-term relationships with OneTrust product, development, and technical teams Share our product direction with our customers and share customer input with our product and engineering teams Work with our Customer Success Managers to deliver outcome-based Data Governance product solutions Understanding how our clients have implemented the OneTrust Data Governance technology to discover and classify structured and un-structured data across a variety of systems both cloud and on-premise Translate business requirements into functional and technical product solutions Enabling further classification through a variety of different data sources Further partnering with our Customer Success Managers and clients to develop actionable data policies off the data they’ve mapped and classified Spreading that expertise by hosting trainings, client sessions, webinars, and informal teaching As new offerings and enhancements are developed, you contribute to scoping their development,adoption, and stabilization Work daily with key stakeholders to provide solutions, guidance and product expertise Accelerate customer value through your knowledge of the OneTrust solutions Conduct assessments to review customer product usage and provide recommendations forimprovement Share our product direction with our customers and share customer input with our product andengineering teams Develop technical solutions to customer problems and initiatives Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, remote or hybrid workplace flexibility, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range $71,650 — $95,525 USD Resources   Check out the following to learn more about OneTrust and its people:  OneTrust Careers on YouTube @LifeatOneTrust on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our  Privacy Overview .  You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the  Data Subject Request Form .