Principal Software Engineer

See yourself at Twilio Join the team as a Platform Services Principal Engineer in the Data & Apps BU. Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. About the job This position is needed to help lead architecture for the Governance team inside the Platform Services group. This team builds and runs the Core Governance platform including Consent, Data Residency , Security and Deletions that handles 1T events per month and is becoming a critical service that powers multiple products across Twilio. This role will design, build and enhance key systems and products as part of the Twilio/Segment product portfolio, including stream data processing, storage and other mission-critical systems. This role will be part of a group of senior technical leaders that provide oversight to engineering teams that are part of the Twilio Data & Apps. Responsibilities In this role, you’ll: Design, review and build core systems that power Twilio Segment and Twilio Engage Partner with other engineering leads across Twilio to build world-class products Ensure world-class reliability, security and cost-efficiency for all the products we build Mentor other engineers on the team throughout their journey Qualifications  Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 8+ years experience writing production-grade code in a modern programming language. Strong theoretical fundamentals and hands-on experience designing and implementing highly available and fault-tolerant distributed systems. Experience programming in one or more of the following: Go, Java, Scala, or similar languages Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS) or Google Compute Platform (GCP) Deep understanding of architectural patterns of high-scale web applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms) Domain expertise in Modern Data stack with experience in developing cloud-based data solution components and architecture covering data ingestion, data processing, and data storage Expertise in HDFS, Spark or streaming frameworks (Kafka/Spark streaming). Proficiency in NoSQL data stores and in-memory data stores (Redis, Memcached) Have hands-on experience with container orchestration frameworks (e.g., Kubernetes, EKS, ECS) Experience shipping services (products) following CI/CD development paradigm. Have a track record of successfully leading teams and large projects or owning and building a complex system end to end Ability to influence and build effective working relationships with all levels of the organization Are passionate about enabling other developers through your leadership and driving teams to efficient decisions Excellent written and verbal communication skills. Desired: Experience in modern stream processing systems (e.g., Spark, Flink) Experience in message passing systems (e.g., Kafka, AWS Kinesis) Experience in AWS and Go  Location  This role can be based anywhere in India and can be fully remote.  What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio is proud to be an equal opportunity employer.  Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at  accommodation@twilio.com .