IT Administrator

Coactive makes it easy to search, filter, and analyze visual content. Increasingly image and video data captures the content we watch, the products we buy, and the work we do, and already represents 80% of internet traffic. But rather than being an asset, visual content is often a tax or even a liability because it is so hard to work with and understand. Coactive solves this by bringing structure to unstructured data. Rather than spending months (or years) building complex infrastructure, data teams can unlock the value of their visual data in minutes to power use cases such as content understanding and moderation, search, and analytics. Coactive was founded by experts who shaped the fields of high-performance deep learning and data-centric AI. We have the scars from building and working with the first generation of modern machine learning systems at Google, Meta (formerly Facebook), Pinterest, eBay, Lyft, and other leading organizations. Through our decades of experience, we have developed a playbook to democratize the toughest parts of machine learning systems; no PhD required. In order to accomplish our goals, our team is currently seeking a dedicated and experienced IT administrator to join our team without delay. In this role, you will hold the distinction of being Coactive's first full-time IT team member, presenting a unique opportunity to contribute to the company's growth in terms of personnel and technological advancements. Strategy: This role will involve aiding in the creation and implementation of processes and technologies to uphold our IT infrastructure. This goes beyond mere operational maintenance, as it entails leveraging a blend of widely accepted frameworks and regulatory measures to establish the fundamental groundwork for our corporate business infrastructure. The responsibilities will extend to constructing based on NIST frameworks, encompassing essential aspects such as asset management, data security, and access management. This role will empower you to provide business impact relating to initiatives such as achieving SOC2 Type 2 certification and ensuring compliance with regulations like GDPR, CCPA, and similar requirements. Execution: This role will involve spearheading the provision of scalable and robust solutions to the business. Key projects and responsibilities include: Enhancing onboarding and offboarding procedures along with automated setups. Assessing, upgrading, and implementing solutions aligned with business requirements. Managing assets and procurement processes. Tackling technology challenges and providing workarounds and resolutions. Overseeing physical endpoint management. Monitoring systems and conducting preventive maintenance. Establishing an end-user knowledge base to facilitate efficient troubleshooting opportunities. Collaboration: This role requires collaboration with essential departments across the organization to collect stakeholder requirements and define the scope of vital projects.   What we look for: Bachelor's degree or equivalent practical experience. Extensive understanding of Corporate SaaS. 5+ years of hands-on involvement in a senior IT support, administrator, or operations Engineer role. Proficiency in practical network topology design, configuration, and issue resolution, along with a solid grasp of firewall best practices.  Preferred background in G-Suite management, Mac setup, and supervision, and experience in deploying and managing MDM solutions. Familiarity with cloud environments e.g. AWS, GCP, Azure, DevOps & SecOps experience is a plus. Outstanding written and verbal communication aptitude.  Comprehending requirements driven by needs. Familiarity with NIST controls. Understanding data privacy regulations and compliance prerequisites, like the SOC 2 Type II framework. Capability to excel in a dynamic, swiftly evolving setting of rapid expansion. This is a hybrid position that requires 3 days in office.  What you can expect from us: The estimated annual base salary for this position is between $110,000-$150,000. *  100% medical, dental & vision coverage for you Medical, dental & vision partially covered for your dependents 401K Unlimited PTO An allowance to set up workstations however you want A supportive environment. We build products, but we develop people. Social events ranging from happy hours and hiking to board game nights and games of Mario Kart.   *Actual pay is dependent on an individual candidate’s professional background, experience, skills and qualifications, as well as market demand and business demands. This pay range is subject to change and may be modified in the future. The salary, other compensation, and benefits information is accurate as of the date of this posting. We embrace and celebrate the diversity of our employees. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.