Manager, Inside Sales

About GlossGenius GlossGenius is an all-in-one solution that over 50,000 customers within the beauty and wellness industry rely on to manage their critical business needs. We like to think of ourselves as a business-in-a-box solution, tailored to the professionals we serve. Our powerful yet easy-to-use app offers a range of business management tools such as booking and scheduling, advanced marketing, insightful analytics, payment processing, stunning card readers , web hosting – the list goes on. Our mission as a company is to empower small business owners to get back to what they love doing – their creative work – instead of the overwhelming administrative tasks that come with running a business.  Since 2016, we’ve become an industry leader and disrupter, and we’re poised to continue capitalizing on the momentum our growing, talented team has created. We’re hyper-focused on continuing to evolve the best vertically-focused operating system to centralize the value chain in the beauty and wellness space. We have a proven product-market fit, a strong customer base, and a forward-thinking company culture propelling us into our next phase of growth.  About the Role As the Manager, Inside Sales, you will be key to the growth of GlossGenius. You will be responsible for building, coaching and up-leveling a team of Inside Sales Representatives who are dedicated to transforming the way beauty, health and wellness professionals are operating to ensure they reach their full potential. You’ll lead the charge on understanding our customer’s unique needs, building out and optimizing our inbound sales channels and setting standards for how the inbound sales team operates.  You will report to the VP, Customer Experience and can work in our NYC headquarters or remotely from anywhere in the continental United States. What You’ll Do Hire, develop, and motivate a quota-exceeding sales team Train your team on effective discovery approaches, live demos, and approaching customer needs with a solutions-based mindset Build out and optimize our inbound sales channels Strategically use technology to drive productivity, analyze trends, and learn from data Implement new technologies and determine best practices for use What We’re Looking For 4+ years of overall sales experience, with at least 2 years of people management experience Experience implementing new tools such as Hubspot, Salesforce, Outreach and Gong Experience putting together coaching plans and hiring and building out a team Customer-centric mindset with a high sense of urgency and ability to inspire and motivate those around them Experience working in saas and startup environments preferred but not required   Benefits & Perks Flexible PTO Competitive health & dental insurance options, with premiums partially covered by GG Fertility and adoption benefits via Carrot and Kindbody Generous, fully-paid parental leave policy 401k benefit - employees are eligible to contribute starting day 1 of employment Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses Pre-tax commuter benefits Dependent Care FSA Home office support Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year The starting base salary for this role in New York, California, and Washington is between $90,000-$120,000 with an OTE between $150,000-170,000 + target equity + benefits. The base salary and OTE offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. Commission is not guaranteed and is dependent on individual + team performance. Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering. In order to enter the NY office or participate in any in-person events, all employees must show proof of vaccination against COVID-19. For those individuals who are unable to be vaccinated, GlossGenius will engage in an interactive process to determine a reasonable accommodation. At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer. Personal Information: Notice at Collection for Employees and Applicants