Senior Manager, Air Planning

You will: Define the organization required to execute our Air export business Recruit a high-performing team to execute Air export space planning Formalize operating procedures and standards for the team among all the Asian countries, ensuring they are harmonized on a regional/global level and accommodate the local practice as well. Formalize Air Planning team objectives and Key Performance Indicators and ensure there are metrics in place to measure success Manage the performance of the Air Planning team Overseeing day-to-day team performance and managing escalations Ensuring regular coaching and performance reviews to drive team progress Collaborate with Air pricing and procurement teams on a regional level to drive growth Develop Air planning tools together with Engineering teams. Participate in the launch planning of all new offices to support Flexport growth in Asia aligning headcount, operating procedures and implementation timelines with the commercial side of Flexport organization Participate in the sourcing of air warehousing infrastructures in Asia and ensure clear operating processes are established between warehousing and Air planning team on how to execute Define and Implement KPIs to measure the quality of the planning team. Such KPI should include but not be limited to space utilization, consol effect, and MABD failure rate, etc.  Manage the service partners for the cargo information to be updated timely and completely. Constantly monitor and drive fulfillment of our contract tonnage and charter capacity Manage co-loaders / GSAs to manage excess / shortage vs. our capacity Ensure we are highly reliable partners for airlines (no cancellations, late deliveries, etc…) Ensure all air export planning processes in Asia countries are formalized and standardized.  Constantly drive air export process improvements and work with the Air engineering team to improve Flexport tech.  Drive day-to-day planning team management through data.  Cross-country cargo maneuver to save cost and the same time meet clients’ transit time requirements.  Ensure all air export planning knows how to secure competitive ad hoc quotes from airlines locally. Knows how to and execute on daily basis to get a regional ad hoc good deal from airlines through leveraging Flexport's total scale. You should have: Previous leadership experience in Freight Forwarding managing an operational team (customer experience, space planning or operations) or as a logistics consultant Excellent at process mapping and able to design and fully document processes from scratch Able and willing to work long/intense hours required in startup environment Strategic vision and ground floor execution: able to do any task required for the business Excellent communication, interpersonal, and organizational skills An obsession with client happiness. You succeed when they succeed Courage to challenge the status quo when logic and reason require it. See something broken? Fix it. Strong analytical background and mastery of analytical tools (Excel, etc…) Very structured with high level of energy A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Worried about not having any logistics experience? Don’t be! Our mission is to make global trade easy for everyone . That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward. We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.  At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.