The Opportunity:
Reporting to the Sr. Director Operations Compliance and Global Asset Protection, Sr. Manager Operations Implementation will play a critical role in ensuring operations are set up to support public sector contracts by prioritizing ensuring we are able to support complex customer requests and deliver the highest level of service. A hands-on yet strategic leader who can oversee the tools, processes, and people to help us scale for the future. He/she will also bring a strong background in breaking down contractual requirements and own the strategy on how to meet them operationally. Proven experience managing the planning activities of a large, complex company is key.
You will:
Have an opportunity to get in at the ground level and build out implementation strategy, framework and process.
Work closely with senior leadership on the public policy capture and proposal team as well as senior leadership in operations to ensure seamless implementation of requirements.
Support large competitive opportunities and be a key leader in ensuring the right support and capabilities on the operational side.
Create an onboarding process to standardize requirements applicable to and supported by operations - work with senior operations leadership to document requirements and establish a tracking mechanism to verify readiness.
Develop KPIs and reporting mechanisms to track operations compliance and performance against public sector contractual requirements.
You should have:
7+ years experience managing implementations for public sector contracts and complex commercial transactions. Public sector experience is required, and commercial experience is desired.
A successful track record of creating framework and implementation processes for complex transactions, with little to no infrastructure.
Strong professional and educational background with at least a Bachelor’s degree, advanced degree is a plus.
Willingness for some travel, as needed, to support business needs.
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8B, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Worried about not having any freight forwarding experience?
Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.
What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers .
We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.
At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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