Global Customs Manager

To make global customs easy for everyone The opportunity: Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re just getting started. The Customs team is focused on building automation through technology and ensuring that clients stay compliant - from strategy to execution - to support and fuel our exciting growth plans.  This is a great position for hard-working, driven, detail-oriented professionals who are looking to develop their career in the international trade industry. You'll be working alongside and learning from some of the smartest people in the logistics industry as we challenge the status quo and reduce the friction in global trade. As our Global Customs Manager, you’ll join the most experienced team at Flexport, you will help lead our Customs Brokerage Team to ensure client success. Ready to challenge the status quo? Keep reading! You will: Explain and maintain up to date complex knowledge of US import/export regulatory requirements to the customs team members and/or clients concerning all the rules and regulations of the 19 CFR and be the bridge between clients and US Customs and Border Protection (CBP) and Participating Government Agencies (PGA’s). Oversee and own responsibility for all customs entries and processes on your team, ensuring entries are filed with the highest accuracy possible, and provide quick feedback when errors are discovered. Identify and collaborate with internal stakeholders in the development of key operational efficiencies through automation. Own all aspects of managing and growing the Customs Brokerage organization in terms of day to day operations, account growth, and workload balancing. Collaborate with other managers and above to make decisions that positively impact the customs organization. You should have: U.S. Customs Broker License 5 or more years of related work experience in the industry.  2 or more years in a management or supervisory role. Conduct performance reviews BS/BA Degree (preferred) Desire to understand, inspire, motivate, and grow direct reports Ability to recommend and drive decisions while ensuring compliance with customs regulations, rules, and policies. Excellent information seeking skills and drive to make things happen. The ability to understand challenges or underlying concerns, share ideas, and develop effective responses. An analytical background and problem-solving skills. Strong mindset towards advancing programs using emerging technologies. The ability to recommend and drive decisions while ensuring compliance with customs regulations, rules, and policies. About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.