Commercial Process Specialist

Who we are: DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, publishers and digital ad platforms. DV’s technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com .  What you’ll do: We are looking for a highly motivated, results oriented, and passionate Commercial Process Specialist to join our Commercial Process team. The individual in this role will be responsible for supporting the DoubleVerify pre-sales process and work closely with the Sales, Account Management, Legal, Finance, Billing, Salesforce, and Executive teams. As part of the larger Sales Operations COE, the Commercial Process Specialist will work closely with the entire Commercial team to provide support across the function as a whole, with a focus on our growing presence in the LATAM region. This is a fantastic opportunity to be part of a rapidly growing company in the dynamic world of ad tech.  Core Responsibilities: Support sales team in the pre-sales process by obtaining necessary information from clients, inputting data, and generating and sending contracts via Salesforce. Responsible for Service Order execution process from creation to obtaining signatures  Track progress of client agreements from negotiation stage to fully executed agreement, following up with clients on outstanding contracts Responsible for contract management and updates, such as date, rate, and product changes  Collaborate with Sales, Account Management, Finance and Legal regarding Service Order administration conflicts, approvals, customization, and amendments Coordinate execution of approved documents and distribute internally and externally Salesforce administration and documentation management  Perform regular data quality Q/A and clean-up within Salesforce and other systems as necessary Maintain various records and files; such as contacts database, rates, and MSA’s Participate during client escalation and/or introduction calls when necessary Special projects and tasks as identified by management Who you are At least 1 year experience in online media, preferably with sales operations experience Bachelor's degree or equivalent Fluent in English and Spanish. Proficient in Portuguese. Proficiency in MS Word, Excel, PowerPoint Organized with a rigorous attention to detail, drive for excellence, and a positive “can-do” approach.  Ability to adapt to and embrace change Very strong interpersonal, communication and presentation skills. Excellent verbal and written skills. Strong analytical and problem solving skills with ability to work independently and collaboratively. Ability to set goals, meet/exceed deadlines, and successfully manage multiple assignments concurrently. Ability to clearly and effectively communicate with clients and all levels of management across different functions Highly motivated team self-starter and team player Preferred Qualifications: Salesforce experience Please be sure to submit your resume in English. Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!