Sales Operations Specialist

Astera Labs is a global leader delivering semiconductor-based connectivity solutions purpose-built to unleash the full potential of intelligent data infrastructure at cloud-scale. Our class-defining first-to-market products based on PCIe, CXL, and Ethernet technologies deliver critical connectivity for high-value artificial intelligence and machine learning applications. Our focus on customer-driven product definition and commitment to design solutions in the cloud, for the cloud, results in breakthrough execution and scale for our customers. We are headquartered in the heart of California’s Silicon Valley, with R&D centers and offices in Taiwan, China, Vancouver and Toronto, Canada, and Haifa, Israel. Job Description  To support rapid international business growth, we are hiring a Sales Operations Specialist. In this role, the Sales Operations Specialist will have responsibilities in Pre-sales, Post-sales, and Sales Management Support, to include RFQ/Quote management, Customer Forecast/Distribution Management, Order Fulfillment and other support activities to maximize the efficiency of the Sales & Operation Teams.  This individual should exhibit strong communication skills and establish strong collaborative working relationships with key OEM, ODM, and CM customers to include CPU, GPU, FPGA, and Networking clients. The ideal candidate will be a self-starter with an understanding of semiconductor sales for the Cloud/Server eco-system and the ability to partner with Factory Operations and Sales teams to develop strategies and actions plans to achieve business results.  Key responsibilities Include:  Work with sales team to support entire sales cycle from project qualification to close Assist with managing NPI demand to support customer development schedules and sample plans  Maintain and further develop processes Sales Operations management to generate sales reports, review sales plan and manage to the agreed KPIs Understand high-level sales operations strategies, translate them into system and process requirements, and ensure local execution and business impact. Help maintain current and accurate account information in salesforce.com and other systems and files as needed Establish regular communication with end customer’s procurement and ODM ecosystem to accurately provide 6-month demand forecast Work with distributors, CMs and end customers by reviewing forecast, orders, and deliveries to backlog to ensure order coverage and fulfillment meeting customers’ satisfaction Establish regular communication with key customer’s procurement, ODM ecosystem and other industry partners to assist in accurately forecasting regional and product monthly revenue and 6-multi-year demand forecast Qualifications:  Bachelor or above degree in Business Administration or Engineering   Entrepreneurial, open-mind behavior and can-do attitude with a customer-focused mentality 2 to 5 years’ experience supporting customers with complex SoC/silicon products. Proven track record of establishing relationships with our customers including Cloud Service Providers, Server, Storage & Networking OEMs   Customer-oriented, Goal-driven, Self-motivated, be able to work independently  Familiarity with Salesforce or equivalent CRM tool, ERP system and proficient in Excel Experience in working with semiconductor distributors and order-fulfillment a plus  We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.