Sr. Sales Operation Analyst (12 PM - 9PM IST)

Company: CrowdStrike
Company: CrowdStrike
Location: India - Pune
Commitment: Full time
Posted on: 2023-06-08 06:31
​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.About the Role:CrowdStrike is looking for a highly motivated and experienced Sales Data Quality Senior Analyst to join our Sales Data Quality team. The Sales Data Quality Senior Analyst will be an integral part in the Sales Data Quality team responsible for working on initiatives to increase the account data quality and building proper gates to ensure controls around our data.The ideal candidate must be highly analytical, able to manage a multitude of stakeholders at various levels across competing priorities, highly proficient communication skills, able to provide insights by analyzing and translating large amounts of data and have an understanding of sales business processes. This person should feel comfortable training new hires, reviewing more junior analysts’ work and providing feedback as necessary.Key responsibilities:Partner with Sales, Sales Operations and additional stakeholders to develop and report on enrichment strategy and report status in each categoryAssign out work to Analysts, track project status and perform review of their work to ensure quality standards are achievedSupport reporting and analytics needs including mass data changes in Salesforce via Salesforce Inspector/Data Loader.Perform analysis of data to identify and prioritize enrichment of key data in SFDC (website, billing address, employee count, etc.)Identify and implement various techniques to remove duplicate SFDC accountsIdentify and update company hierarchies in SFDC, including adjustment for mergers and acquisitionCreate customized SFDC reports as per project requirementsLeverage multiple B2B enrichment solutions to drive greater impact and liaison with data vendors as neededDesign best practices for data enrichment and build process documentation for the team to followFacilitate on-boarding and training for new associates.Provide insight and feedback on Analysts’ performance reviews.Essentials:6+ years of Sales Operations or Data Quality experienceAbility to work under pressure and prioritize tasks while meeting deadlines in a fast-moving environmentPrevious experience with SFDC and SFDC tools like Salesforce Inspector or Data LoaderExperience with B2B data vendors (example Dun & Bradstreet) a plusStrong analytical and problem-solving skills with a proven ability to investigate and resolve issues including a solid foundation in data analyticsAdvanced proficiency in Excel (including VBA, Macros, Pivot Tables, etc SQL is a plus)Excellent communication skills are a must with good command over written and spoken EnglishHighly organized and able to manage a multitude of project with various stakeholdersExperience working with Senior Management teamsSelf-starter, proactive and willing to make a difference, with a track record of achievementsExperience with a “Shared Resource Centre” model a plusShift timings:Shift Time: 12PM to 9PM IST (will need to be flexible to take meetings outside these hours as needed)#LI-VJ1Benefits of Working at CrowdStrike:Remote-first cultureMarket leader in compensation and equity awards with option to participate in ESPP in eligible countriesCompetitive vacation and flexible working arrangementsPhysical and mental wellness programs Paid parental leave, including adoption A variety of professional development and mentorship opportunitiesAccess to CrowdStrike University, LinkedIn Learning and JhannaOffices with stocked kitchens when you need to fuel innovation and collaborationBirthday time-off in your local countryWork with people who are passionate in our mission and Great Place to Work certified across Asia PacificWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com​, for further assistance.
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