#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.Perks of the job in your locationAccess to Crowdstrike University, LinkedIn Learning, and a variety of technical and soft skills learning and development programsAPJ-wide wellness programsReal opportunities to grow your career – 23% of all our hiring is via internal moves and promotionsWellness daysEquity and stock grants, plus ESPP (employee stock purchase program)Our values are what define us and we live our mission to stop breaches. Our passion creates unlimited potential. If your Fanatical about the customer, want to find a home where we are Relentless about innovation, working in an environment of trust, inclusion and integrity then CrowdStrike is the future for you.About the RoleFalcon LogScale is changing the way people think about log management and systems observability by empowering Security teams to do more.As a Customer Success Architect, you will be the face of Falcon LogScale for new and existing customers, by providing technical expertise to deploy, migrate, and build customized Falcon LogScale Solutions. You will be responsible for designing and building automation tools, and for streamlining the deployment process.The ideal candidate will have a good mix of deep technical skills and business acumen in the Log Analytics space. You will have previous experience working as a Professional Services Engineer, or have an interest in becoming Field Sales Engineer working for a top tier Log Analytics platform. You will bring high competency in technical skills to delight the customer with successful implementation of Falcon LogScale.What You'll Need:We’re looking for someone with expertise in complex Splunk deployments & implementations, dashboards developments, detections rules, etc. and is passionate about taking care of prospective customers and their challenges combined with well-rounded technical, analytical, and customer centric interpersonal skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties. The position requires time to time travel and be on-site at customer locations. Fluency in English is required along with strong technical writing skills.What You'll Do:Act as the primary point of contact for SIEM / Analytics platform to Falcon LogScale migration and deployments for the full life cycleProvide expertise on log management best practices such as migrating data sources from other platforms, log transport methodology, parsing, search queries, dashboard and alert creationAssist customers with data onboarding tasks like 3rd party tools, audit and logging, policy configurations, log transport methodology and parsingProvide guidance with log analysis leveraging search queries based on raw log data, parsing and dashboard creationWork with customers to build automation and alerts based on use case prioritizationAssist customers in operationalizing Falcon LogScale for their log management needs providing consultation on best practices, features, functionality and use casesProvide knowledge transfer of Falcon LogScale to our customersYour Background:10+ years of IT experience with 3 to 5 years of relevant technical consulting experience with log management/SIEM solutions – preferably Falcon LogScale (formerly Humio); or Splunk, Sumo Logic, QRadar, Arcsight, LogRhythm, or Exabeam Data LakeSplunk Architect or equivalent certification requiredKnowledge of log management skills and best practices related to log analysis, data onboarding, parsers, search queries, dashboards, and alertsKnowledge of cloud deployments hosted in AWS, GCP, and AzureExperience managing technical deployments, tracking time, and running projects from kickoff to closureKnowledge of IT environments, including: directory services, authentication, networking, and data storageUnderstanding of log management use cases around security, observability, DevOps, IT ops, and/or business operationsExperience developing automation in Bash, Python, or other programming languagesExperience writing technical documentation Knowledge-transfer of deployments to customers and internal stakeholdersStrong written and oral communication skills in EnglishNice to haves, but not required:Familiarity with public cloud K8’s services – AWS EKS, Azure AKS, or GCP GKEExperience working with pre-sales/post-sales teams on technical scoping and requirements gathering, and with post-sales handoffsExperience automating infrastructure/application deploymentsProject management experience#LI-MV1#LI-RemoteBenefits of Working at CrowdStrike:Remote-first cultureMarket leader in compensation and equity awards with option to participate in ESPP in eligible countriesCompetitive vacation and flexible working arrangementsPhysical and mental wellness programs Paid parental leave, including adoption A variety of professional development and mentorship opportunitiesAccess to CrowdStrike University, LinkedIn Learning and JhannaOffices with stocked kitchens when you need to fuel innovation and collaborationBirthday time-off in your local countryWork with people who are passionate in our mission and Great Place to Work certified across Asia PacificWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com, for further assistance.
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