Enterprise Transformation Analyst

Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.Sound like the right fit? Your tomorrow looks bright at Ubiquity.Your Role:Responsibilities:Utilize MS Word, PowerPoint, Excel, Publisher, and Visio to develop high quality, visually appealing work productsAssist the Project Initiative Leads in the coordination, preparation and implementation of strategic opportunities across the businessProvide detailed data analysis on key project performance indicators and project milestones across all business unitsGenerate and interpret detailed statistical and financial reports to assist in critical business decisionsGenerate relevant information to add value to Project Initiative Lead presentations to Executive ManagementBuild relationships with relevant stakeholders across the business, and externally as required, to assist in facilitating data collection and analysisConvert roadmap features into smaller user storiesWrite clear and well-structured business requirements/documentsParticipate in design working sessionsCreate reports, dashboards and visualizations to understand business performanceDevelop and maintain reporting toolsPerform data discovery, analysis and modelingCollaborate with Enterprise Transformation Director and manager on roadmap planning and prioritizationIdeal Candidates should have:Bachelor’s degree in Business, Analytics, Sciences, or equivalent work experience required.2-4 years experience as a Business Analyst or related field.Proficiency in utilizing Microsoft Office, Excel, Visio, Publisher, and PowerPoint skillsExperience in implementing operational metricsExcellent written and verbal communication skillsAbility to create and present impactful presentations using visual elements and data to support a narrativeGreat analytical, critical thinking, and problem-solving abilitiesStrong attention to detailExperience in creating reports, dashboards, and visualizations.Ability to work well in a team environment and collaborate with cross-functional teams.What we do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation, and is proudly certified as a Great Place to Work®.Come as U are, because U Matter at Ubiquity.We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.