At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Work at a place where innovation and teamwork come together to support the most exciting missions in the world!Our EmployeesThey are valued and empowered, collaborative and team-oriented in their approach, and passionate about their work. They are reliable, trustworthy, and open, with high integrity. They value diversity, are inclusive, and are committed to a global approach.Position SummaryA Technical Account Manager is someone eager to help protect a portfolio of Global 2000 websites from malicious and automated attacks. This individual must earn each customer's respect and trust through knowledge and understanding of service delivery and how this fits into our customer's overall environment. You will review unique business and technical project parameters and define a successful solution for implementing F5 Defense. A successful candidate must be action-oriented, capable of independently solving complex technical problems, and communicate clearly and effectively to technical and business audiences.Responsibilities:Oversee the installation and implementation of F5's security as a service solution.Proactively anticipate customer needs and facilitate project success.Develop and implement standard processes for program/project management, communication artifacts, reporting, and capability improvements.Develop resource planning and consumption models and key performance metrics for project/program success.Collaborate with peers, managers, and team members across the organization to tackle problems and develop new processes.Required Qualifications:6+ years of experience system integration within sophisticated environments.A deep technical networking background and experience working with load balancers A deep level of understanding and experience of Content Delivery Networks.Understanding of TCP/IP, HTTP, HTML, Javascript, CSS, and other technologies involved in delivering sophisticated web services.Bachelor's degree in Computer Science, Information Systems, or related engineering field, OR equivalent industry work experience.A customer-centric attitude and the ability to communicate well at all levels of an organization.What you'll get:This is a dedicated role, so career growth and development are available at every stage of your career.Competitive pay, family-friendly benefits, and cool perksTuition assistance for professional developmentCulture of giving back, strong diversity and inclusion interest groups#LI-CC1#LI-Remote1The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
View Original Job Posting