At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.This position is an integral part of the Worldwide Sales Compensation team supporting all segments of the worldwide Sales organization including Sales representatives and executives. This position will collaborate with the Worldwide Sales Compensation team and other Worldwide Sales Operations teams as well as teammates in Finance, HR, Legal and others. The candidate will be involved in the administration of the sales compensation and territory management tools (Varicent, ETM, Salesforce and others), policy and procedure development and implementation, and assistance and support of the Worldwide Sales teams business operations. The work will support F5’s overall vision, mission, and strategic roadmap through the successful performance of data-entry and analytical functions to ensure quality, consistency, accuracy and efficiency in sales compensation set-up, reconciliation, and reporting. Attention to detail, mindfulness of the big picture and great people and support skills are essential for the success in this role. ResponsibilitiesAdminister the sales compensation plans at all levels WW, Frontline to Executive levelImplement, and manage F5 sales compensation models and incentive plans at all levels (Frontline to Executive level) to meet strategic objectives of Senior Sales LeadersImplement policies and procedures to ensure best practices and compliance to legal requirements around sales compensation and other sales operations related areasManage and support sales representative and sales leader questions and needs about their compensation plans, specific crediting situations, exceptions and potential escalationsBuild, document, and execute on sales plans that support company strategyImplement and administer SPIFFs, bonus, and special incentives programsSupport solutions to complex crediting situations that result from evolving business models. Present recommendations supported by data and factsIn partnership with local Sales Operations team, support the annual quota setting process.Analyze key performance metrics to provide insight into sales compensation trendsAssist the Manager, WW Sales Performance Management in building and delivering a world-class sales resource allocation program and drive special projects as neededResponsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.Performs other related duties as assigned.Knowledge, Skills and AbilitiesStrong computer, numerical and analytical skills. Advanced MS Excel is a mustData, sales and/or financial analysis experience supporting a sales or operations organization is a plusTeam player, people oriented, with a customer satisfaction mentalityNatural curiosity, will to learn, and a continuous growth mindsetExperience with Sales Compensation software tools such as Omega, Varicent, Callidus, Xactly or others is a plusExperience with Salesforce CRM is a plusTableau or Power BI experience is a plusAbility to work effectively at all levels of the organizationExcellent written and verbal communication in English and local language. Ability to effectively communicate in English over the phone or on a videoconference is a mustAbility to deliver in a dynamic environment and work with a high degree of independenceCapable of working under time constraints and running multiple projectsVery organized, focused and detail orientedNatural curiosity and problem solving skillsAbility to adapt to change, remain flexible and shift priorities in a fast-paced globally complex, customer focused environment.IT Industry exposure and/or passion for technologyQualificationsBA/BS degree in Finance, Business Administration, Accounting, Engineering or related field requiredA minimum of 3 years of relevant experience in Sales Operations and/or Customer Support, or equivalent fieldA minimum of 2 years of Sales Compensation experience is preferred.Physical Demands and Work EnvironmentJob will be performed in a hybrid environment including office location and home officeQuarter end flexibility might be required to allow for occasional extended hoursDuties will require on rare occasions being on call and working outside normal working hours (evenings and weekends)Duties may require on rare occasions the ability to travel via automobile or airplane#LI-KT1#LI-HYBRID1The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
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