Sr. Manager, Business Analysis

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.  Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Position SummaryAs Sr. Manager, Business Analysis your primary job is to lead a team of people leaders by coaching and developing managers into strong leaders. As a people leader you will be responsible for modeling and nurturing team culture, leveraging our BeF5 and LeadF5 company values. You will champion good business analysis practices, provide decision support and air cover for your team as needed, mentor your team to help them grow their careers and provide effective performance management. This role is pivotal in connecting the product features to outcomes and really will drive the engine to bring value to F5’s stakeholders.The role of a Sr. Manager, Business Analysis is to deeply understand your stakeholder's business strategic needs, coach others in the advanced techniques of business analysis and participate in the development of standard of practice across the business analysis domain. Ensure standard practices are in place and performance measurement is established. Span of control as a BA Sr. Manager is multiple Value streams within the technology organization. A key connection is with Portfolio Analysts to understand business outcomes and measures so that the user stories align to and incorporate these objectives, while also partnering with Solution Owners, Product Leaders, business stakeholders, etc.The role calls for both hard and soft skills and flexibility to accommodate evolving stakeholder needs. The Sr. BA manager will identify & implement improvements to increase velocity of delivering value to stakeholders. This role will promote F5 culture and build high performing teams resulting in high voice of the employee scores.What You’ll DoFunctional Management – 40%Coach and develop a team of business analystsEstablish performance metrics for Business AnalystsEstablish standards of practiceEvangelizes BA role at F5Performs all HR functions for teamBuilds a high performing teamStrategy and business analytics – 20%Partner with Product Strategy to understand F5 missions and strategies and how technology can achieve the goals.Partner with Portfolio Analyst for deep understanding of business objectives and outcome desiredUnderstand business KPIs and metrics that deliver value at the technology services level.Understands F5 company strategy and missions and how new solutions advance F5 business.Stakeholder management and understanding - 20%Deeply understands relevant business area within their span of control.Manage stakeholder communications and escalations.Ensures and tracks customer satisfaction.Delivery and Execution 10%Key contact for Product to move opportunities and epics through the intake process.Plans & executes Workshops across business departments, with vendors, and with senior level stakeholders.Establishing quality metrics to improve UAT.Ensures timing and alignment of backlogs to deliver large complex programs across vendor partners, F5 and stakeholders.Measurement and Improvement – 10%Review delivery team output to ensure requirements are correctly interpreted.Monitor & understand value delivered within technology services to meet customer needs.Other ResponsibilitiesResponsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Job DescriptionPerforms other related duties as assigned.The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.What You’ll BringExperience working in a large scaled Agile environment, particularly familiar with Scrum practices.Strong understanding of Azure DevOps (ADO) (preferred), Trello, Jira, Rally, or similarExperience determining the explicit and implicit needs and requirements of various stakeholders.Desire & ability to coach early career business analysts.Ability to quickly learn the objectives, structures, operations and policies of a new business areas.Strong communication, problem resolution, negotiation, and influencing skills.Demonstrated ability to communicate effectively at the executive level both on business and technical subjects.Qualifications7+ years people management experience in matrixed organizations10+ years of experience in business analysis or product management disciplines, including:Business rules analysisCurrent-state analysisGap analysisUser story and scenario developmentUAT design and executionBusiness process modelingDecision analysis and modelingRoot cause analysisTraining / certification in IIBA CBAP, IIBA Certified Business Analysis Professional (CBAP), IIBA Agile Analysis Certification (AAC), IREB CPRE, Six Sigma, BPMN or similarF5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.Our ValuesAt F5, we live and breathe our core values, Excellence, Integrity, Collaboration, Customer Dedication, Profitable Growth, Innovation, Employee Success, and Diversity. We help each other achieve our goals, value the diversity of ideas different backgrounds can bring, emphasize teamwork over rock-stars, work hard and most of all have fun.We offer work/life integration programs like Freedom to Flex, dynamic employee inclusion groups, paid maternity/paternity leave, tuition assistance for professional development, a comprehensive mentoring program, rewards/recognition, and so much more. At F5, we truly do help each other thrive and it shows: F5 has been named one of the “World’s Most Admired Companies” by Fortune magazine for the past two years.And this dedication to living our culture doesn’t just exist within our offices; it extends into our communities through Global Good initiatives such as employee matching, volunteer opportunities, and the F5 Foundation. Our employees are passionate about making a difference in the world.This is a once-in-a-lifetime opportunity to become part of a company that’s on the forefront of transformation. And because we know that a more diverse F5 is a more powerful F5, we’re looking for smart, passionate, determined individuals to join us. If you make thoughtful decisions quickly, obsess over your customers’ needs, take ownership of your work (the mistakes as well as the successes), and embrace different perspectives by putting the human first, then we want to talk to you.#LI-JBW1#LI-Remote MexicoThe Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.