As passionate about our people as we are about our mission.What We’re All About:Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.What Makes Q2 Special?Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.Job DescriptionQ2 is seeking an experienced Quality Assurance Engineer to drive QA test and validation for our Release Support Team. At Q2 we develop and deliver online banking solutions based on web, Android and iOS platforms, enabling financial institutions and their customers to securely communicate and transact anytime and anywhere. Our Release Support team investigates and resolves customer-reported problems, requiring prompt and thorough investigation, and testing of fixes and updates. We help Q2’s support and delivery teams, and our financial institutions, be successful. Strong candidates will be passionate about software quality, and highly motivated to achieve excellence.At Q2 we understand, respect, and appreciates different people, ideas, and culture. We approach every challenge and new idea with a spirit of endless possibility. We work hard but believe in keeping Q2 fun, relaxed, casual, and highly creative. Come join us in our mission to build stronger and more diverse communities by strengthening their financial institutions.RESPONSIBILITIES:Create and maintain comprehensive test plans based on use cases and customer requirementsExecute and coordinate both manual and automated tests, and report and analyze test resultsIdentify and document test failures and product bugs, providing thorough details and diagnostic information for proper triageManage, execute, and maintain automation test scriptsHelp author, review and critique Python tests and other test scriptsReproduce defects reported by our customer support and implementations teamsParticipate in investigation of customer-reported problems, and validation of fixesPerform cross-platform testing on multiple browsers, and mobile platformsWork closely with developers, product owners, and other testers to deliver quality solutions to our customersIdentify gaps in tests and document new or updated test casesPassionately drive software quality and advocate for improvementsAccurately track and report time against multiple projectsUse your expertise and knowledge to help drive QA best practices and process improvementsEXPERIENCE AND KNOWLEDGE:Typically requires a Bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience in a software Quality Assurance or Developer in Test role.Strong experience with test automation, test plans, and test methodologyExperience testing web-based software solutions, both UI / frontend and backend servicesExperience testing on Android and iOS mobile platformsStrong test case management skills, iteratively creating, executing, reporting, and revisingExperience with debugging web application problems, through code review and log dataExperience with PythonExperience with test automation tools, such as Selenium with Python and Javascript, is preferredExperience with version control systems such as Git, Gitlab or BitbucketExperience with defect tracking systems. Experience with Jira is preferred.Experience with test case management systems. Experience with qTest is preferred.Experience using web services and RESTful APIs when performing testingStrong analytical and problem-solving skillsExcellent communication and teaming skillsKnowledge of Accessibility compliance for web applications is preferredExperience with SQL and Javascript are preferredAbility to work flexible hours when necessary to meet project and customer deadlinesHealth & WellnessHybrid & Remote Work Opportunities Flexible Time OffCareer Development & Mentoring ProgramsGenerous Retirement Benefit Plans, including a company-matching HSA program.Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parentsCommunity Volunteering & Company Philanthropy ProgramsEmployee Peer Recognition Programs – “You Earned it”How We Give Back to the Community:You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Code2College, and YearUp, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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