Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?For this role we are open to candidates being office based in Galway, remote workers within Ireland or a mix of both.Background:The Genesys Cloud Search platform provides information retrieval to power end-user search, data analysis, automated discovery, and recommendation-based systems. We provide near real-time ingestion and retrieval of data that drives communication, business workflow, and purchase decisions. The millions of events and large datasets that we handle daily results in terabytes of data that we process to answer critical questions. We operate within all tiers of the platform and with a wide variety of teams to deliver the best customer experience Successful Software Engineers will:Develop and deploy highly-available, fault-tolerant software that will help drive improvements towards the features, reliability, performance, and efficiency of the Genesys Cloud Search platform.Actively review code and provide peer feedback.Collaborate with engineering teams to identify and resolve pain points as well as evangelize best practices.Champion large projects and mentor junior members on the teamEngineer efficient, adaptable and scalable architecture for all stages of data lifecycle (ingest, streaming, storage, indexing) in support of a variety of search-based applications.Build, deploy, maintain, and automate large global deployments in AWS.Troubleshoot production issues and come up with solutions as required.Minimum Requirements:2+ years of experience in software engineering.Proficient software development with a focus on server-side development using Java and Spring.Working experience with AWS cloud platform.Unit testing and automation experience. The ideal candidate would also have experience with:Java and Python.Amazon Web Services (Lambda, DynamoDB, S3, SQS, SNS, etc.)Ansible or other orchestration tools.Elasticsearch / Lucene / Solr / CloudSearch.Infrastructure as Code.Data messaging/queueing/stream processing systems. Benefits:Flexible work schedules and work from home optionsDevelopment and career growth opportunitiesExcellent pension schemeBonus schemeHealth InsuranceIncome Protection & Life AssuranceFamily friendly leave allowances, including paid maternity and paternity leave.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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