Lead Software Engineer

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?As a Lead Software Engineer, you will be responsible for the development of components and services used to deliver core platform extensibility features. You will design, build, deploy, and maintain services that will process billions of requests and serve users across the globe.You will work in an agile, collaborative environment full of continuous change, innovation, and experimentation. You will work with both established and cutting-edge technologies like Java, Kafka, Redis, AWS Lambda, and various other AWS Services to build on our micro-service cloud architecture. You should demonstrate mastery in one or more of these technologies, and a drive to learn and apply new technologies to current or future projects.Successful Lead Software Engineers will:Demonstrate a high level of curiosityKeep up-to-date on technologies and apply them to new or existing projectsImprove the overall platform through shared library contributionsBe a highly detailed individual who builds solutions that are scalable, stable, and resistant to chaosWork closely and collaboratively with team membersIdentify and proactively handle issuesStrive for excellence in the features they deliverMajor Responsibilities/ActivitiesDesign, develop, and test features, functions and microservices delivered via platform components that are highly scalable, available, and reliableCollaborate with and mentor team membersOwn features through the development lifecycle from planning to productionParticipate in pull requests as a reviewer and authorRecommend and/or implement new technologies or methodologies when appropriateUnderstand & comply with PCI, HIPAA, and all other applicable compliance regulationsAdhere to Genesys Code of Business Conduct and EthicsMinimum Requirements 7+ years of experience in software engineeringProficiency in server-side cloud development using JavaDemonstrable understanding of scalability, security, and availability in multi-tenant cloud architecturesWorking experience with REST APIsGood verbal and written communication skillsBachelor’s degree in Computer Science or related work experienceThe ideal candidate would also have experience with:Amazon Web Services (EC2, Lambda, Dynamo, S3, SQS, CloudFormation, etc.)MavenSpring BootDistributed cachingJsonPathApache VelocityAsynchronous programmingServerless architecture patternsJenkinsWork ContextCommunicates regularly with colleagues and management.Legally eligible to work in the U.S.#LI-EP1#remoteCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  $117,000.00 - $243,000.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comAbout Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.