Project Manager

We are looking for a Project Manager to join our team.  You will coordinate and lead projects for customers implementing Innovative products. The Project Manager will define, scope and manage multiple projects of varying size/complexity and will work with senior project and other management to ensure technical and/or business objectives are achieved.  Typical projects may include the entire lifecycle from requirements through to deployment or specific parts of the lifecycle of a larger project.  If this sounds like an opportunity you are interested in, then we would love to talk to you! About You – experience, education, skills, and accomplishmentsBachelor’s degree, or equivalent work experience3 + years of experience as a Project Manager, Business Analyst, or other equivalent experience2+ years of experience working in a library, academic or other relevant industry It would be great if you also had...PMP or other standard project management certificationWorking knowledge of library workflows and standardsProfessional experience with cloud-based or Software as a Service (SaaS) productsAbility to work effectively with a geographically distributed project teamAbility to motivate a project team and customers without direct reporting responsibility/authorityAbility to manage several complex tasks concurrently and meet deadlinesProven skills with Microsoft Office products  What will you be doing in this role?Creates and maintains detailed project plans, monitors, tracks and reports on project progress, and manages project scope, risks and escalationsCoordinates all implementation tasks and other project work, as part of an implementation team including implementation consultants and other rolesManages customer communication, relationship and expectations throughout project life-cycleCoordinates implementation activities with data analysts, trainers, system engineers, implementation consultants, and others in the Professional Services organization, as well as with other global Ex Libris and Innovative teams including Cloud Services, Support, Sales and Product ManagementDriving timely task and project completion with internal and external customersMonitoring and assuring quality of deliveryContributing to continuous improvement processes to increase delivery quality, reduce project effort and risk, and minimize cost of deliveryReviews and contributes to implementation tools and documents used both internally and by customersUses defined procedures and systems to perform and document implementation tasksContributes to the development and improvement of standard procedures About the Team  The position manages projects to implement library and related solutions within the Academic & Government vertical, primarily within the Innovative product suite (Polaris, Sierra, Vega, INN-Reach).  Stakeholders include the team of project managers on the team, their project-level teams (including trainers, system engineers, data analysts), customers (academic, public, government, and special libraries and consortia), and colleagues in Product Management, Development, Sales, Customer Success, and Support.   The project size varies significantly based on product(s), duration (from weeks to 1yr+). There are 7 people on the team, consisting of Project Managers, primarily working in SmartSheet, NetSuite, Basecamp, and MS Office. Hours of WorkFull time, permanentAlthough duties are typically performed during normal business hours, occasional off-hours may be requiredClarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled