Sales Enablement Manager, Instructional Design

Sales Enablement Manager, Instructional DesignEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryThe Sales Enablement Manager, Instructional Design, will be responsible for assessing, designing and developing enablement and training solutions that provide foundational and advanced knowledge, industry expertise and sales and technical skills for direct sales, channel sales and partner readiness.The individual in this role will work with the field, business stakeholders and subject-matter experts to define enablement objectives. They will then use these insights and requirements to develop content and build learning solutions that are sales-relevant, channel-relevant, practical and scalable.This is someone who is passionate about working with the field, effective at building relationships, and adept at synthesizing large amounts of complex information to make it it simple and actionable.This position is an individual contributor role that is based in the Redwood City headquarters office and will report to the Sr. Director, Sales Enablement.ResponsibilitiesEngage the field and business stakeholders to identify knowledge, skill and systems enablement requirements for direct sales, channel sales, and channel partnersLeverage information gained through needs analysis to recommend, design, develop and implement the appropriate enablement and training solutions, including online learning, instructor led training, virtual training, job aids, instructional videos, audio/video scripts and role play exercisesCollaborate with SMEs to develop and review training materialDevelop knowledge assessments and certification exams and programs to measure student learning and applicationMeasure and assess the effectiveness of enablement and training solutions to inform future program requirements and identify areas where additional learning and reinforcement are requiredActively review and evaluate the enablement and training solutions library to determine when content needs to be updated, replaced or retiredConduct internal and channel training pilots, as well as train-the-trainer sessions, as neededConstantly seek to evolve and refine the enablement and training solutions strategyConduct post mortems on existing courses by reviewing survey responses, test/quiz scores, and engagement dataQualifications7+ years experience scoping, planning, designing, developing, and implementing effective sales and channel enablement and training solutionsExperience working directly with direct and channels sales groups to identify knowledge gapsExperience creating enablement content for many varied roles in large enterprises for both technical & non-technical audiencesAbility to clearly identify success metrics for enablement and training solutionsConsultative approach and proven track record of effective collaboration at all levels of an organizationSuccessful application of the Kirkpatrick 4 (if not fully, how many levels did you succeed?), with experience adhering to Blooms Taxonomy when creating curricula, while using the ADDIE or SAM methodologyAbility to work in and manage ambiguity in a fast-paced technology companyExceptional written and verbal communication skillsStrong program management skillsExperience using rapid content development tools such as Storyline, Rise, Camtasia, SnagIt, podcast and micro-learning platformsProactive, self- directed  and results-focusedBachelors degree, or equivalent practical experienceEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.