HR Services Senior Associate

HR Services Senior AssociateEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. Responsibilities Support the APAC Benefits, Rewards, Payroll operations team to achieve operational excellenceHandles and resolve Rewards and Payroll related escalationsEnsures high-quality standards for all activities, initiatives, and tasks within the designated functional areas of responsibility. Adheres to all service level agreements (SLAs) established by the HR functional areas/ teams. Appropriately documents case details and relevant information in the case management systemCoordinate in between different HR operational team to ensures and maintains data quality of employees’ information in HRIS (Workday) and ServiceNow Addresses operation issues and provides regular feedback to team members Perform various type of report Participate in ad hoc project  Qualifications Minimum 3 years working experience in human resources operations in a regional role preferred.Experience in HRIS data maintenance.Knowledge of Workday is preferred Good understanding of HR payroll process Good with problem solving. Resourceful, self-driven and ability to work independently Must exhibit strong security and confidentiality practices Proactive, meticulous and committedGood team player and able to work with staff at all levels Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, you may send an email to accommodations@equinix.com. Please provide your contact information and let us know how we can assist you. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.